Southern States Utility Trailer Sales Inc. of Richland, Miss., was named Carrier Transicold’s 2015 North America Dealer of the Year at the recent annual meeting of Carrier Transicold’s Americas truck/trailer/rail dealers. Carrier Transicold is a unit of United Technologies Corp.
Now in its 20th year as a Carrier Transicold dealer, Southern States Utility, whose trophy presentation is pictured above, serves customers throughout most of Mississippi from its operation near Jackson. Rebuilt in 2008 after a tornado destroyed its original facility, the dealership was expanded in 2015 and now includes six drive-through service bays dedicated to refrigeration system installation and service.
“We appreciate this recognition, we’re excited about it, and it means a great deal to our organization,” said Percy Thornton, chief executive officer of Southern States Utility. “This award is not just about sales. It’s about service and every aspect of the business. Each employee’s contribution is important to our success.”
In addition to the dealers of the year, W&B Service Company of Duncanville, Texas, received Carrier Transicold’s Extra Mile award in recognition of outstanding customer service, while its parts manager, Gary Safcsak, was recognized as Dealer Parts Manager of the Year. Individual awards were also presented to Jim Casey of Carrier Transicold South, in St. Rose, La., who was named Dealer Sales Manager of the Year, and John Schoonveld of Reefer Service, in Hudsonville, Mich., named Dealer Service Manager of the Year.