Cummins Inc. was recognized with the 2014 U.S. Overall Best Heavy-Duty Truck Engines Product Leadership Award from Frost & Sullivan at its North American Growth, Innovation & Leadership Gala, held in San Jose, Calif., on Sept. 16.
The award was based on Frost & Sullivan’s 2014 independent research survey of U.S. heavy-duty fleet, safety and service managers. Results from the survey indicated that the majority of respondents selected Cummins as the overall best brand of heavy-duty truck engines for their fleets.
“We are honored to receive this award from Frost & Sullivan, as it is a direct endorsement from fleet managers of their affinity for the Cummins brand,” said Julie Furber, executive director—North America engine business—truck. “This recognition is a testament to our commitment to deliver industry-leading engines backed by unmatched support that enables our customers’ success in all of the markets in which they operate.”
According to Cummins, contributing to this award is the broad range of both diesel and natural gas engines that Cummins has available for heavy-duty truck customers. Cummins also works closely with customers to understand their product requirements and help optimize engine features and parameters to tailor the product for their operation.
In addition to the recognition of Cummins engine technology, its customer support capability was also highlighted. Cummins standard warranty, combined with its service and support network, were key elements that contributed to fleet manager confidence and Cummins high ranking, according to the company.
“Customer support will always remain a top priority for Cummins, and it is reassuring to see from this award that fleet managers highly value our capability,” stated Furber. “Overall, the award is a true compilation of the hard work and dedication put forth by all members of the Cummins team who strive daily to deliver a better product for each and every customer.”
