Daimler Trucks North America (DTNA) has announced the addition of two new parts distribution centers, located in Grimes, Iowa and Whitestown, Ind., in order for the company to expand its supply chain.
The new facilities will hold more than $15 million of inventory and more than 20,000 parts. The addition of the parts distribution centers is another building block in the DTNA supply chain strategy. DTNA says its goal is to have the part at the service location when the customer needs it, and in the event that a part isn’t there, DTNA’s dedicated delivery and variable cut-off processes will enable a part to be delivered to the service location as soon as that same day.
“Our customers drive the best product on the road and are deserving of the best service experience as well,” Jay Johnson, DTNA’s general manager of the supply chain network. “Every minute counts during a service event. DTNA is not only investing in brick and mortar, but we are also investing in processes and tools to ensure that parts are in the right place, at the right time.”
The facility in Grimes will be completed January 2018 and the Whitestown location will be fully operational at the same time.