Old truck, new tricks

Old truck, new telematics tricks

Truck technology is moving faster than ever—too fast, in many cases, for owners of older trucks. If your truck is more than a few years old, you have likely missed out on multiple generations of software, telematics and uptime services—and won’t be able to access future versions either.

A Fleet Advantage survey released earlier this year found that 32% of trucks currently on the road are being run in a six- to eight-year lifecycle, 20% are being run for nine to 10 years, and 4% even longer than that. All in all, roughly 56% of trucks on the road are unable to take advantage of many of the latest advances in technology such as remote diagnostics.

This was an issue that Mack Trucks saw as well. “When you look across our mix, Mack is active in all segments and have customers that have a range of all ages of vehicles,” says David Pardue, Mack’s vice president of connected vehicles and uptime services. “While we we offer a range of parts to support those customers—including reman, reconditioned and used parts—until now, we did not have a solid solution to bring our latest uptime and connectivity to customers with legacy vehicles.”

That changed in October when Mack announced a partnership with Geotab to bring its uptime services to its older trucks. As of May 1, the service is now available and applies to trucks with model year GHG 2010 engines and newer.

The Mack GuardDog Connect system comes integrated in new Mack trucks and monitors and alerts the driver and fleet to potential issues, working with Mack’s OneCall customer support center and Asist fleet management platform to limit the truck’s downtime as much as possible. GuardDog Connect has come standard on Mack trucks since model year 2015, and now, those same services are available to owners of older vehicles as well.

“We’re completely connected into GuardDog Connect and the Certified Uptime Center program, so when those legacy vehicles come into our dealership, we can measure the end-to-end experience,” Pardue says.

This is possible through Geotab’s GO7 device, which pulls the necessary remote diagnostic information off of the vehicle to power Mack’s remote diagnostic services, according to Scott Sutarik, Geotab’s associate vice president of commercial vehicle solutions.

According to Sutarik, the flow of data proceeds as follows:

“From the J1939 electrical system, we’re able to pull information concerning fault codes and several other maintenance-related parameters. We transmit the information through the cellular network, and then it goes to what we call the Geotab ‘store-and-forward server,’ and then into a customer’s database. From there, it’s sent to Mack’s uptime services team by an API between our system and their system, and they consume the information and provide that information back to their customer in an enriched format.”

Sutarik says that the availability of this technology will have the greatest impact at the dealer level: “It allows the dealership to offer these uptime services at the ground level that they otherwise wouldn’t be able to.”

All in all, it’s good news for fleets operating older trucks that still run smoothly but may lack access to the latest in technology.

You May Also Like

Powerfleet, MiX Telematics approved for business combination

The combination is expected to be complete in the first week of April, after which the businesses will be branded as Powerfleet.

Powerfleet-x-MiX-telematics-integration

Powerfleet, Inc. and MiX Telematics have received shareholder approval on the proposals related to the previously announced business combination between the parties. Powerfleet says that the transaction is expected to close the first week of April, subject to the satisfaction of remaining customary conditions. Upon closing, the combined business will be branded as Powerfleet.

Beyond standard TPMS: The crucial role of customizable tire health alerts

Delving into the shortcomings of standard TPMS and why customizable tire health alerts are crucial for commercial vehicle fleets.

Driving for Alabama: A family affair

The stories of two truck drivers for ’80s country hitmakers Alabama.

Photos by Amazing Grace Photography
So you want to write for Fleet Equipment?

Of course you do. As the premiere online publication for the heavy-duty truck market, charting the latest in trucking equipment, technology, and service trends, Fleet Equipment has a knack for digging up the stories behind the stories (while having a lot of fun along the way). Now you can be a part of it! But

Write for Fleet Equipment
Babcox Media mourns the passing of Tim Fritz, longtime editor and friend

Babcox Media Editor Tim Fritz passed away on Feb. 23 from a heart attack. He was 53 years old. Related Articles – Debating the merits of ethanol – Why isn’t a truck’s appearance part of the PM process? – Change is coming to U.S. energy policies Tim joined Babcox Media in 1990 and spent 31

Tim-Fritz-1400x700

Other Posts

Volvo Group to build new heavy-duty truck manufacturing plant in Mexico

Volvo expects the plant to be operational in 2026.

Volvo-name-logo-north-american-heavy-duty-truck-production-mexico-mack-plant
Everyone’s talking about AI, but will it make an impact in trucking?

How much of the AI craze will result in real help for fleets?

Scania speeds up autonomous transport pilot program

Equipped with Plus, Scania has been testing its trucks in Sweden since 2021 — now it plans to expand operations throughout Europe, this year.

SCANIA-Logo-vector
IRS clarifies: RNG cleaning and conditioning equipment eligible for tax credit

RNG Coalition notes a correction to an investment tax credit proposal regarding RNG cleaning and conditioning equipment.

RNG-Coalition-logo-ITC-technical-correction