TMC, Decisiv unveil parts, labor cost benchmarking survey
The American Trucking Associations’ Technology & Maintenance Council (TMC) launched a new partnership with Decisiv to produce a benchmarking tool designed to track key performance indicators for commercial vehicle parts and labor based on the council’s Vehicle Maintenance Reporting Standards. After being offered initially as a TMC member benefit, the Council and Decisiv plan to
Decisiv extends connectivity with Navistar’s dealer network
Decisiv, Inc. is collaborating with Navistar to provide the 30,000 fleet users of SRM with connectivity to all International Truck and IC Bus dealer locations across North America. “Customers that use the Decisiv SRM platform can create Service Requests and receive status updates from the International and IC Bus service network through the International 360
Decisiv’s new service management program in beta
Decisiv, Inc. has released its new ServicePlan application in beta with select service providers. The company says ServicePlan is a managed care solution that enables comprehensive service management programs from the more than 4,500 dealers for the 30,000-plus fleets on the Decisiv SRM platform. According to Decisiv, the new method for improving the asset maintenance
Decisiv integrates with CyntrX to trigger maintenance events
Decisiv, Inc. has completed an integration with CyntrX to deliver telematics data from CyntrX to the Decisiv SRM platform to trigger maintenance events. “The combined efforts of our two companies quickly enabled their mobile-friendly platform to drive service event efficiency and accuracy for customers. With the integration, CyntrX users can improve service event management, which
Decisiv, Cummins expand point-of-service capabilities
Decisiv Inc. announced an agreement to integrate the Cummins Guidanz suite of web-based and mobile products into the Decisiv SRM Ecosystem in support of their mutual fleet and service provider customers. With the integration of Cummins Guidanz products in the Decisiv SRM Ecosystem, fleets, managed care providers and service providers will benefit from having necessary
Decisiv expands SRM ecosystem to new commercial asset types
Decisiv, Inc. is expanding its asset type classification to increase coverage for heavy-duty trucks, and adding medium- and light-duty trucks, trailers, refrigeration units and off-road equipment models to its platform. Decisiv says it is also developing active analysis capabilities. With the expansion of asset classification, the platform is now working in the background to analyze
VMRS-based service data to be integrated into Decisiv Marketplace
Decisiv, Inc. has announced that VMRS Group Level parts and labor cost reports will be presented monthly in the recently expanded Decisiv Marketplace. Decisiv’s VMRS Group Level reporting incorporates data on maintenance and repairs at dealer service centers and fleet shops across North America. It represents the first time that VMRS service cost reporting is
Decisiv data shows resiliency in commercial vehicle service during COVID-19
Data shared by Decisiv, Inc. shows steady maintenance and repair activity among the trucking industry’s fleets and service providers. Over the past eight weeks, an average of 63,300 service events have been managed on the SRM platform weekly. Service activity on weekdays has continued to exceed 12,000 events daily. “While service providers and fleets continue
Decisiv and TICO launch TICO Edge
Decisiv, Inc. and TICO have introduced the TICO Edge system, a cloud-based platform that allows the manufacturer’s dealer network, customers and the TICO Uptime Center to communicate and collaborate with real-time visibility into individual repair events. TICO Edge breaks the chain of inefficiencies when a terminal tractor goes down in an outdated service process and
Decisiv launches service relationship management marketplace
Decisiv, Inc., during the Technology & Maintenance Council (TMC) Annual Meeting & Transportation Technology Exhibition, launched the Decisiv Marketplace, a new resource that combines the capabilities of the SRM platform with SRM Ecosystem partner solutions and services. “The new Decisiv Marketplace will continue to build on the connectivity that is at the foundation of the
