Remote diagnostics, ELDs and the constant evolution of truck telematics
Truck technology continues to evolve, progressing exponentially every day. As more and more data becomes available, fleets are getting better at reading it and using that data to reduce everything from repairs to accidents. And this is only the beginning. One important advancement that is just starting to make its mark is the recent Federal
The right network helps fleets cut downtime with telematics solutions
With the growing number of onboard applications being utilized by commercial vehicle fleets, addressing needs for communications networks that link with telematics systems is essential. Network requirements, costs and reliability are all increasingly important considerations for an industry that is inherently mobile. “No one wants to add downtime, so we’re seeing a rising rate of
In-house vs. outsourced fleet maintenance
Increasing adoption of onboard technology has been a boon and a bane for fleets. The boon is greater transparency between the fleet maintenance manager and driver/vehicle—that provides information on how vehicles are being driven and access to more and better data for maintenance and repair decisions. The bane is that the increased sophistication can make
Detroit Virtual Technician achieves 100,000th installation
Daimler Trucks North America (DTNA) celebrated the 100,000th installation of its proprietary Detroit Virtual Technician remote diagnostic system. Since its launch in 2011, Detroit’s Customer Support Center has personally assisted more than 13,000 customers with actionable and detailed service recommendations, said the company. Virtual Technician reduces downtime and decreases maintenance costs by providing a technical
Digging into diagnostics: Sifting through onboard data to put fleet analytics to work
With more vehicles “plugging in,” fleets stand to gain uptime by leveraging data from onboard computers. Telematics software collects sophisticated diagnostic information related to vehicle performance and automatically sends data related to fault codes to dealers and fleet managers. Some providers have integrated telematics software and maintenance management systems, while others take a more “a
Detroit Connect wins Best Telematics Solution from Telematics Update
Daimler Trucks North America (DTNA) announced that Detroit Connect received the Best Telematics Service or Solutions for Commercial Vehicles award from Telematics Update. This award recognizes brands that have developed exceptional telematic solutions for a variety of commercial vehicles. More than 400 nominations were received for the 2014 Telematics Update Awards from around the world, and the
Detroit Virtual Technician received Silver Award from Connected World Conference
Detroit Diesel Corp. announced that Detroit Virtual Technician received the Silver Award in Remote Diagnostics at the 2014 Connected World Conference Awards in Chicago. This award recognizes products that have successfully leveraged M2M technology and connected devices to solve critical issues, with quantifiable results. Developed in collaboration with Zonar, Virtual Technician features propriety technology that reduces
