Setting heavy-duty truck service benchmarks
Through the correct utilization of your aggregated data, the repair process becomes more streamlined and efficient.
Kenworth enables online TruckTech+ subscription management
Kenworth introduced a new way for fleets and truck operators to manage their Kenworth TruckTech+ Remote Diagnostics subscriptions online through the PACCAR Solutions web portal. By logging into PACCAR Solutions, customers can renew their Kenworth TruckTech+ subscriptions, manage payment options and monitor subscription expiration dates for all their trucks. They also can manage subscriptions for trucks
Take a stroll through ZF’s technology packed trailer
The next wave of truck technology spilled out of the TMC show floor and flowed out in front of the hall as the ZF technology trailer rolled up to the Orange County Convention Center in Orlando, Florida. From the latest in service and support to a demo of ZF’s TrailerCAST, a telematics technology that offers
CalAmp, Noregon partner to on remote diagnostics, predictive maintenance
CalAmp, a connected intelligence company helping businesses and people track, monitor and recover assets with real-time visibility and insights, announced its partnership with Noregon to deliver remote vehicle diagnostics and predictive maintenance capabilities to transportation, logistics and fleet operators. This partnership aims to blend real-time data insights from CalAmp iOn fleet management software, edge computing, and cloud platform
Getting to the root of truck service root-cause analysis
Getting to the core of a truck service problem as quickly and accurately as possible is key to reducing dwell time for the fleet and boosting truck shop throughput, but it’s easier said than done. We’ve all had those comebacks show up and it’s never a good sight. So let’s think back to the last
When working with truck remote diagnostics, think: Audience
Remote diagnostic systems are now offered in some form by all the major truck and engine OEMs, as well as third party providers. These systems collect diagnostic data on the truck’s performance and status, and automatically send fault codes and warnings to service managers. Today’s remote diagnostics systems indicate fault code severity levels and allow
Just how connected are truck maintenance solutions?
In the Before-Times, predictive maintenance was the talk of the truck service technology town. Then, well, you know what happened, and it brought service discussion back down to Earth. Today, fleets still battle long dwell times and parts shortages. That’s not to say that predictive maintenance development was put on the back burner, but “connected
Kenworth TruckTech+ remote diagnostics available as option for Kenworth medium-duty models
The Kenworth TruckTech+ Remote Diagnostics system is now available as an option for Kenworth’s new medium-duty conventional models. A 24-month Kenworth TruckTech+ Remote Diagnostics subscription may be specified when purchasing new Kenworth T180, T280, T380 and T480 models equipped with the PACCAR PX-7 and PACCAR PX-9 engine. The T280, T380 and T480 also offer the system
Beginning truck service benchmarking
Heavy-duty truck shop benchmarking aims to analyze shop through-put to improve your service processes. Moving trucks in and out of bays faster is one thing, but making sure that you aren’t doing at the expense of high-quality repairs is the real challenge. What you don’t want are comebacks. It’s bad for the fleet and bad
Answering the top truck service technology questions
As fleets increasingly employ telematics and remote diagnostics to drive down maintenance costs and limit downtime, Senior Contributing Editor Seth Skydel discusses the subject with Alec Johnson, product manager at Noregon, and Andy Turnbull, vice president of customer solutions at Decisiv. How do telematics capabilities benefit fleets and their maintenance operations? Johnson: Fleets are using
Fault codes come at you fast, here’s how to manage them
Connected trucks are part blessing, part curse. While it’s hugely beneficial to know of an equipment service need as soon as it’s required, it’s easy to get buried in notifications. OEMs and technology service providers are doing their part by coding fault codes with red and yellow indications to help guide your truck service decision-making
Using truck data to make an immediate ROI impact
Massive amounts of data are streaming off your trucks right now. Dashboards can show you efficiency and service information on demand. Near limitless insight into your trucks’ operation, but what do you do with it? It’s hard to know where to start. There are too many possibilities, and you need to prove ROI as soon
