Shop profile: Communication skills and technology are among the proven practices used at Old Dominion Freight Line
Jerry Manning is effectively using communication skills and technology to manage shop operations at Old Dominion Freight Line.
Safety system service issues
Identifying brake component wear
trends, training technicians and implementing best practices leads to
increases in uptime and lower costs
Faults don’t happen in a vacuum––neither should your service process
Unplanned service events are a fact of a fleet manager’s life. They happen. And when they do, you have to be able to talk about the problem with your service provider—be it your own shop, a dealership or an independent provider. That means having the right data and understanding what it means. Having the right
Omnitracs, Cummins collaborate on remote calibration technology
Omnitracs recently announced a technology collaboration with Cummins on a new solution that leverages existing hardware to perform remote calibration updates on Cummins-powered engines.
Enhancing safety through lighting
FE asked Brett Johnson, president and chief executive officer of Optronics International, what fleets can do to enhance safety through lighting. Here is what he had to say.
Commercial vehicle battery testing and maintenance
It is critical that vehicle electrical systems have a stable voltage supply, and the battery plays a big part in this.
Timely tip: The importance of a quality spring
Quality cable support is important because low hanging air and electrical cables are susceptible to damage, leading to safety issues and/or DOT violations—which also become a CSA issue.
Is corrosion curtailing your brake pad life?
The last thing you want are brake pads that are continually crumbling apart before the end of their expected life, increasing service costs and increasing the stopping distance of your truck.
Video: How brake pads are made
It’s one thing to order brake pads from your parts supplier and install them on a vehicle. It’s another thing to see how they’re actually made.
Setting a new truck service benchmark
As a heavy-duty service manager, you’re already on the chopping block when it comes to service profitability and productivity. Wouldn’t you like to do better?
Shop tips for focusing on customer satisfaction
OEM dealership programs drive efficiency and uptime—and their lessons go beyond dealerships.
DeCarolis Truck Rental shop operations: Leading by example
Jason Purvis is using his insights, persistence and a strong work ethic to effectively manage a DeCarolis Truck Rental shop.
