Avoiding CSA citations

Avoiding CSA citations

Fewer Compliance, Safety, Accountability (CSA) violations means less time and money wasted. Fleets that have good CSA scores are less likely to have their trucks stopped for additional inspections. Additionally, trucks that break down less often make delivery schedules easier to manage and eliminate added costs for rentals and spare vehicles or for rerouting other vehicles to fill in for a down truck.

Despite all of this attention on the safety aspects of CSA scores, data indicates that as much as 82% of violations are in Maintenance BASIC, notes Michael Riemer, vice president of products and channel marketing at Decisiv. “It’s obvious that good CSA scores start with properly inspected vehicles,” he says. “Vehicles that are subjected to an effective, comprehensive inspection program keep scores low and avoid CSA violations and fines.”

Streamlining inspections

“While vehicle inspections are a necessary part of every fleet’s operation,” Riemer continues, “paper inspection forms are ineffective in delivering timely, quality follow up. Vehicles that are maintained with an automated, closed loop, electronic system—inspection to operation to technician—are less likely to accrue CSA violations during a roadside inspection.”

He goes on to detail how streamlining and automating the inspection process drives better CSA scores. “With electronic inspections, line items and failures are VMRS-coded,” he relates, “and data is automatically captured in the background in real time as the inspections happen. Failures should then trigger the creation of pending operations while notifying the shop’s managers and technicians of the work to be completed—all without human intervention.”

Electronic inspections are easy to create and update and can be tied to any specific asset. Having electronic forms also available on mobile devices can improve driver and technician productivity, Riemer points out, and ensure timely inspection completion whether at a pre- or post-trip inspection, customer site, a roadside breakdown or even a remote location.

“While automating the inspection process has value in its own right,” Riemer says, “tying inspections into service and repair processes is where real benefits can be realized. Doing so makes sure that issues found during inspections automatically make it into the repair order or pending operations and become part of the permanent service history for that asset.

“By automating the process, the data from inspections is also immediately available for reporting so that you can quickly identify trends before they become bigger issues,” Riemer continues. “Plus, when your inspection data automatically feeds into your repair process it ensures timely resolution whenever and wherever the asset is next serviced, and that helps avoid CSA fines.”
CSA violations cost in more ways than one, Riemer is quick to point out. For example, shippers have access to CSA data and can see how a fleet stacks up compared to other carriers, meaning a high CSA score could cost business. Drivers also are looking at CSA scores before signing on with a carrier as they have a vested interest in working for a company with a demonstrated commitment to providing efficient and safe vehicles.

(Click “Next page” to continue reading the story.)

You May Also Like

Sleeper supremacy: A focus on the customer has led to more fleets spec’ing large, decked-out sleepers

Across the business world, companies are becoming more and more interested in emulating the success of Amazon. It’s a model that many truck OEMs are now following as they sharpen their focus on fleet customers, learn what equipment will meet the customers’ needs and deliver the products that they want.


Across the business world, companies are becoming more and more interested in emulating the success of Amazon. And who can blame them? Amazon is, after all, one of the biggest business success stories of the 21st century, leading to its owner becoming the richest person in the world. If that’s not a model to follow, I don’t know what is.

Inside Mack’s plan to make waves in the on-highway market

When you think of Mack Trucks, you probably think of construction or vocational trucks first and foremost. And while that’s likely fine with Mack (those applications are still the brand’s bread and butter) the OEM is hoping people will add a third segment to that list: on-highway.

Addressing uptime and driver retention with the proper equipment

Two things that are on fleet managers’ minds pretty much every day: uptime and driver retention. Both are a real struggle for any fleet manager, and many (if not most) equipment decisions are made with these two struggles in mind.

How to start talking about electric truck charging infrastructure

Before you approach a utility partner to establish your own electric truck charging infrastructure, you have to know your power needs. How do you do that without running trucks?

The four pillars of your true tire costs

Typically there are four pillars to determine your true cost: Initial tire cost, mileage to removal, fuel efficiency and retreadability (or casing value).


Other Posts

Battling spring’s unwanted guests: keeping mice out of trucks

Mice find hidden areas inside trucks to call home, but these pests can cause untold damage during their stay. How can you keep them out?

Are we at the automated manual transmission service tipping point?

The latest exclusive truck service data from Decisiv sure seems to indicate just that.

Decisiv introduces revenue potential calculator

The revenue opportunity calculation is enabled by inputting data on the current number of service events, parts and labor sales.

ERoad, Tranztec partner to expand transportation management capabilities

The partnership will further EROAD’s existing capabilities to facilitate communication with motor carriers and freight brokers.

EROAD Tranztec Partnership