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B2Bendix.com, the e-commerce platform of Bendix Commercial Vehicle Systems LLC, has been updated to provide the right parts quickly and easily, the company noted during Heavy Duty Aftermarket Week. Several B2Bendix.com improvements are aimed at minimizing the time it takes to get the right repair information or locate the correct part. Bendix has also made it easier to find the right part more quickly by making it possible to search for partial part numbers and compare up to four products at a time.
B2Bendix.com also now provides logged-in customers with up-to-date product availability on any order before it’s placed, allowing them to plan for partial orders and follow-ups. It’s also easier to find nearby authorized Bendix dealers and distributors using embedded maps functionality, and to report issues for addressing through a web ticketing system, the company noted.
Dealers and distributors also now have the capability to add their own part numbers to B2Bendix.com’s searchable catalog, again making things simpler for their teams and customers, and saving them the trouble of finding the Bendix number. Bendix channel partners will also find a more robust offering of data and part characteristics now available through the OptiCat OnDemand customer portal.
B2Bendix.com’s Brake Application Form enables logged-in OEM customers to reach out to Bendix for engineering assistance to help select the correct air disc brake or drum brake for their new application. A Bendix engineer reviews the application and provides the Bendix-rated pad and drum part numbers.