PACCAR Parts names 2021 Peterbilt Parts Council
PACCAR Parts has announced the 2021 Peterbilt Parts Council. The council partners with PACCAR Parts to empower Peterbilt dealerships across the U.S. and Canada to pursue successful business development opportunities, maximize customer uptime and provide the highest quality customer service, according to the company. The members of the 2021 council are: Chairman – Mike Beeghly,
Kenworth names 2021 Parts Council
Kenworth Truck Co. has named its 2021 Kenworth Parts Council. Parts directors and managers from Kenworth dealerships in the U.S. and Canada serve on the council, which focuses on further enhancing parts quality and customer support for truck operators and fleets. PACCAR Parts supports Kenworth dealerships in its efforts to expedite repairs and increase customer
Milwaukee releases new cordless rivet tool
The rivet tool comes with a set of four retention nose pieces (3/16-in., 7/32-in., 1/4-in., and 9/32-in.) to hold blind rivets in place once inserted into the tool.
Mitchell 1 introduces TruckSeries labor estimate guide enhancements
The latest release of Mitchell 1’s TruckSeries truck repair information software introduces enhancements to the labor estimate guide module that will expedite the repair process, the company says. New navigation includes a “breadcrumb” format that the company says makes it faster and easier to access the information needed for estimating labor times for the required
Don’t overlook those vital truck service incidentals
It’s no surprise how many variations there are when it comes to truck maintenance schedules. The operating conditions for the individual vehicles, or the fleet vehicles in general, help to determine what systems need to be serviced and when. In addition, the truck service information source will point out specific components that need to be
Stertil-Koni adds touch screen control to Skylift platform
Stertil-Koni has incorporated its full-color touchscreen control console known as the ebright Smart Control System into the company’s vertical rise platform, Skylift. The company says the system places all critical information directly at the fingertips of the technician on the shop floor. The company says the eBright Smart Control System offers: A high resolution, 7-in.
Alliance Parts expands retail footprint, adds to product portfolio
Alliance Parts, a brand of Daimler Trucks North America (DTNA), says it grew its retail footprint by nearly 55% in 2020, and is also increasing its product portfolio. Alliance Parts says it expects to grow its product portfolio by an additional 30% in 2021. Alliance retail locations primarily stock Alliance Parts and Detroit Reman products
TRAC Intermodal names new CEO of FYX Fleet Roadside Assistance
TRAC Intermodal has appointed Kenneth Forster as chief executive officer at FYX Fleet Roadside Assistance effective Feb. 8. FYX, a TRAC subsidiary, is a provider of emergency fleet services for the intermodal and over-the-road trucking industries. Forster replaces Rodney Goderwis, vice president at FYX, who is retiring. Forster will report directly to Daniel Walsh, CEO
Mack, Volvo Trucks launch new e-commerce platform, PartsASIST
Volvo Trucks North America and Mack Trucks have opened registration for PartsASIST to transition from the existing Volvo Select and Mack Select part stores, with the goal of activating its full dealer network in the U.S. and Canada as part of a phased rollout throughout 2021. The companies say PartsASIST offers an expanded range of
Answering the top truck service technology questions
As fleets increasingly employ telematics and remote diagnostics to drive down maintenance costs and limit downtime, Senior Contributing Editor Seth Skydel discusses the subject with Alec Johnson, product manager at Noregon, and Andy Turnbull, vice president of customer solutions at Decisiv. How do telematics capabilities benefit fleets and their maintenance operations? Johnson: Fleets are using
HDAW: The importance of tracking the right metrics in your fleet’s shops
Precise data: it’s one of the most important keys to running a good business, in the fleet world or elsewhere. After all, how will you know where to start improving your business if you don’t have a real sense of where the business is now? This was the theme of a recent talk by Jacob
Eaton launches ServiceRanger 4 Pro Plus diagnostics, service tool
Eaton‘s vehicle group has expanded the capabilities of its ServiceRanger 4 software, the computer diagnostics and service tool designed to support all Eaton automated manual transmissions, hybrid powertrain systems, Advantage Automated Series clutches and Eaton Cummins Automated Transmission Technologies. The ServiceRanger 4 Pro Plus (SR4 Pro Plus) version adds a new “App Center” that allows
