Faults don’t happen in a vacuum––neither should your service process
Unplanned service events are a fact of a fleet manager’s life. They happen. And when they do, you have to be able to talk about the problem with your service provider—be it your own shop, a dealership or an independent provider. That means having the right data and understanding what it means. Having the right
How to make this the summer of safety for your fleet
As a fleet manager, you have a lot of responsibilities for your fleet’s operations but one of the most important responsibilities is your drivers’ safety. There are many risks in the day-to-day operations in fleets, but some of the biggest dangers are out on the road and in the expectations placed on drivers. Between having
Charging ahead: The electric revolution is here to stay
It’s no secret that electrification is among the hottest topics in the commercial vehicle industry today. The transition from diesel to fully-electric vehicles has been on the horizon for more than a decade, and it’s expected to accelerate over the next 20 years.
Speed up your collision repairs by using professional estimating technology
The accident claim-and-repair process can be tedious, time-consuming, full of paperwork and a roadblock for getting a vehicle back on the road quickly and making money. One way to effectively speed the process is by taking advantage of an electronic commercial estimating system. “There’s no doubt that accurate estimates are the key to getting
The difficulty of rapid diagnosis and what you can do about it
What do you want from your truck repair service provider? It’s probably safe to say that on a high level your main goals are quick, efficient and effective service. If your fleet owns its own shops, this question becomes one you have to not only ask, but answer and then make the goal a reality.
Realizing the Future of Smart Trailers
Do you know the locations of all your trailers and what conditions they are in, at all times? The answer for most fleets is no, meaning millions of drivers and pieces of equipment across North America are not fully optimized. A semi-functional fleet is likely to lose money, business, and a competitive edge – something
How to speed up maintenance and get trucks back on the road faster
For heavy-duty repair shops, the name of the game is efficiency. Your goal is to identify the issues with the trucks that come in and fix them, and you want to do this as quickly and efficiently as possible. You want to keep customers happy by getting their trucks back out on the road making
New M&R Software Innovations Keep Fleet Managers In Check
Over the last twelve to twenty-four months, it seems as though topics such as autonomous driving and ELD mandates have flooded the news headlines for the fleet transportation industry. And deservedly so, these are no doubt topical, important issues. However, in running your fleet day-to-day, understanding the evolution of maintenance and repair (M&R) issues continues
An Open Letter to the Trucking Industry
Finding solutions through collaboration A lot has changed since I joined the industry in the 1970s – the heyday decade of trucking culture. In 1980, deregulation changed the game, bringing with it more trucks, lower costs and greater competition. More than 30 years later, our vehicles have become more sophisticated, driver shortages are skyrocketing, and
Whitepaper Compares Weigh Station Bypass Service Providers
Trucking companies using weigh station bypass services save more than $8.68 and five minutes each time their truck bypasses a truck weigh station, according to a Federal Motor Carrier Safety Administration calculation. However, each system operates differently, meaning what works well for one fleet, be it large or small or somewhere in between, doesn’t automatically
The Big Picture on Observation: Safety is More Than a Camera
Observation has been a talking point in transportation industries for several years. In May of 2018, the National Highway Traffic Safety Administration (NHTSA) updated FMVSS 111 to include mandatory back up cameras on any vehicle under 10,000 pounds. This mandate was not a surprise, with auto makers rolling out vehicles with rear observation systems
