Truck Fleet Management Technology and Maintenance
Tire programs help small fleets compete on price and service

Purchasing tires and getting service as a large national fleet is one matter, but how do small-to-medium-sized fleets “compete” on price and “special” services versus the big, national fleets with reported “extras?” Here are some helpful programs, all with info-packed websites: “We offer the small to medium size fleets uptime-critical services that keep them running

Partnership grows the number of skilled truck technicians

“Technicians play a critical role in the overall success of any trucking operation,” said J. Scott Steurer, global manager—service and customer support, Eaton Corp. and Roadranger. “Specifically, they can be instrumental in maximizing the trucks’ fuel efficiency (proper tire inflation, lube levels) and making an important safety contribution (properly operating braking systems). “In the past,

Solving the fleet technician shortage

Technicians are critical to fleets and to dealership service operation. For dealerships, they are an essential piece of the fleet customer support puzzle, according to Duane Kyrish, general manager, Kyrish Truck Centers (International), Austin, Texas. "Technicians are incredibly hard to source. We’ve tried trade schools and vo-tech institutions, but we never give up and must

Got parts? Part 2: OE dealers

Now for the other half of the parts story – the OE dealers’ thoughts on why fleets should purchase their parts from them. We began this series with the premise of, "It’s choice, not chance, that can determine your (fleet’s) destiny," and now OE dealers wish to express their differentiators – in the spirit of

Parts & service part I: the fleet specialist

A well-known business phrase goes something like, "it’s choice, not chance, that can determine your (fleet’s) destiny," and that certainly holds true for parts and service sourcing. Your fleet operation makes choices – whether relying on your respective OE dealership for the past 10 years, or opting to stay with the independent channel and your

Customer-focused fleet management

The right parts. Talented technicians. Can-do attitude. Delivering what customers want and need. That’s the formula for a unique network of trailer service centers operated by Polar Service Centers, a growing network of 29 locations across the U.S. It’s operated by a team of individual site managers and directed by the group’s president, Craig Fisher,

Lease vs. buy: Case 1

Leasing allows fleets to keep bank credit lines open

Lease vs. buy: Case 2

The economy is the prime driver of the lease versus buy decision

Value-added truck leasing

Leasing companies are quick to point out that a full-service lease helps fleets better control operations and costs. Most offer help with spec’ing and financing the right vehicle—and will include complete maintenance services. Some, like Penske Leasing, also offer to monitor changes and regulations from a variety of agencies to make sure your fleet is

All the right reasons

“Predictability is the key,” says Frank Shean, president of Valley Pallet.

Perfect arrangement

Blue Ridge Communications is benefiting from a full service lease program with Penske Truck Leasing’s specialized equipment services group

XTRA Lease adds new features to trailer tracking service

XTRA Lease, a provider of over-the-road trailer equipment rental and leasing in North America, has announced that it has added new flexibility to its trailer tracking service, enabling users to set up customized groups to monitor their fleet activity.