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You need to update your truck shop software

Seriously, if you’re not sure if your shop software is updated, you should probably stop what you’re doing and check right now. If your truck shop scan tools and service software solutions don’t have the latest software build, update them now. It’s important that your shop’s diagnostic and scan tools operate the latest version in

Do you really have to run that many regens?

It’s an easy go-to shop solution. Truck hits the shop with an aftertreatment fault, you run a regen. But there comes a point where that seemingly simple shop standard is holding back your service efforts. Sure you run the regen and clear the fault, but then the truck is right back in the shop not

The ADAS impact on truck service

Advanced driver assistance systems (ADAS) offer a host of potentially life-saving, collision-mitigating features such as emergency brake assist and lane-keeping assist. Advanced radar and camera systems integrate into the truck’s braking and steering controls, providing an increasingly impressive amount of automated control. While there’s not a lot of preventative maintenance that fleets need to keep

Combating cyber attacks with the right security practices

Cyber attacks have increased dramatically over the past year. In fact, 2020 set a record for the number of cyber attacks, and the headlines keep coming. Whether it’s last year’s SolarWinds attack or more recently the Colonial Pipeline ransomware attack–the threat is real. For many businesses, including fleets and truck service locations, it’s not so

Beginning truck service benchmarking

Heavy-duty truck shop benchmarking aims to analyze shop through-put to improve your service processes. Moving trucks in and out of bays faster is one thing, but making sure that you aren’t doing at the expense of high-quality repairs is the real challenge. What you don’t want are comebacks. It’s bad for the fleet and bad

The devil is in the truck service data details

When it comes to making truck service calls–it’s easy to shoot from the hip. You can lean on your years of experience and equipment knowledge to make a call about a repair or determine why your repair costs might be climbing. And you might be right, but what if you’re wrong. Leveraging truck data can

What’s the biggest advantage in reducing truck downtime?

The right tools can get you the right information and cut out the root cause guess work when you need it most. The fact of the matter is the biggest advantage of having the right diagnostic and repair solution in a fleet shop is the uptime it generates. These tools permit thorough repairs, which lead

The three reasons you should be using VMRS

The Vehicle Maintenance Report Standards (VMRS) was established by the Technology & Maintenance Council of American Trucking Associations (ATA) back in 1970. It created a standardized method for recording truck service information, and it comes in three flavors: Three-digit codes provide a high level view into an issue, such as which system is affected. Six-digit

Three Reasons use VMRS
How to capture the right data during truck service

There’s a common saying when talking about capturing truck data: Junk data in, junk solutions out. When you’re making equipment decisions, whether it’s when to buy a new truck, when to do the next PM or when to stock your next round of tires, you can’t just guess–you need to use data to ensure you’re

How to capture the right truck data during service
Predictive truck maintenance: What it is and how to trust it

The truck data that has been amassing over the years from all of the connected trucks on the road has made predictive truck maintenance based on probabilities is a near reality. But it’s not enough to just predict the event — you want to be able to act on it. What if you could catch

How to take advantage of truck data integrations

With so many data points streaming off of trucks, integrating that data to minimize your number of dashboards and maximize your data usage is key, but not something you want to do alone.  The data integration process starts with talking with all of your equipment and service providers to bring them to the integration table,

take advantage truck data integrations
The truck service impact of over-the-air engine updates

Operational data, diagnostic information—the cliche marketing line that the truck is a rolling cell phone is true, especially now that the data goes both ways. Over-the-air updates allow for a two-way digital dialogue between your trucks and the software service platform that supports them. Over-the-air (OTA for short) reprogramming lets you send an update to

Data Center Over The Air updates improves truck service