Daimler Trucks launches enhanced Express WriteUp app

Daimler Trucks launches enhanced Express WriteUp app

Daimler Trucks North America LLC has announced the launch of its second-generation Express WriteUp mobile application. In addition to enhancements to speed the repair order process, Express WriteUp2 helps service advisors and customers adhere to social distancing guidelines established by the CDC, DTNA says.

Since its 2017 introduction, DTNA says Express WriteUp has enabled Freightliner and Western Star dealers to create a repair order (RO) with a mobile device. When a vehicle arrives at a repair facility, the service advisor can remotely pull vehicle mileage, fault codes, and trip details that seamlessly load into Uptime Pro via a Bluetooth adaptor. Users can also scan the vehicle identification number (VIN) or QR code affixed to the vehicle’s door pillar. Warranty repair coverage, repair history and fault code information are also visible in the app. Additional features added since launch include digital customer interview forms and the ability to digitally capture repair authorization signatures.

With the newest enhancements to Express WriteUp2, DTNA says the following has been added or improved:

  • Easier navigation with a new look and feel and faster vehicle processing;
  • Ability to add a purchase order number to the RO;
  • Improved fault code integrity;
  • Ability to update dealership profile information;
  • Creates an RO for all approved dealer management software (DMS) suppliers;
  • Ability to easily change VIN based on screen displayed;
  • and PDF creation of Claim History, Component Detail, Inspection, Warranty Coverages including One Stop and Preventative Maintenance.

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