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Daimler Trucks North America (DTNA) launched Pinnacle Truck Parts, an e-commerce platform that facilitates transactions between customers and DTNA’s parts and service network. According to DTNA, Pinnacle Truck Parts was created to deliver uptime by simplifying and expediting the parts ordering process.
Through Pinnacle Truck Parts, customers have visibility to parts availability and pricing at their local authorized DTNA retail outlet, and Daimler inventory at parts distribution centers nationwide. The inventory system will include access to more than 100,000 SKUs, which can be purchased online. After purchase, customers will have the option to immediately print a single invoice for the purchase of all of their parts.
“By utilizing the state-of-the-art cross-reference parts database on PinnacleTruckParts.com, customers will save time and money throughout the parts procurement process,” explained Pam Perez, e-commerce project manager at Daimler Trucks North America.
The initial roll-out and implementation of Pinnacle Truck Parts platform with authorized DTNA retail outlets began in June and is targeted for completion by the end of February, 2015.