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Inside the magic of automatic VMRS Encoding

Jason Morgan is the content director of Fleet Equipment. He has more than 15 years of B2B journalism experience covering the likes of trucking and construction equipment, real estate, movies and craft beer industries.


The magic of VMRS is that it organizes your truck service events into uniform data that can be analyzed and used to bring down repair costs. The catch is that it’s complicated. Enter Decisiv’s VMRS Encoding wizardry. On a high level: when service information is recorded at the dealer and routes through the Decisiv platform (which all of the major OEMs are leveraging via integrations), it takes that information and codes it appropriately in VMRS standards, regardless of how the dealer inputed the information. What that means is that the dealer service location didn’t have to put the service information in a VMRS format, but on the backend of the Decisiv Discovery service relationship management platform, fleet managers see system-related service information in uniform VMRS data.

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Right now, VMRS Encoding is only for the system VMRS code key, but Decisiv’s plans for developing predictive maintenance solutions based on the trove of service data with which they integrate indicate that the functionality could grow in the future.

For more on how VMRS Encoding works and where fleet managers can see and leverage that service information, I stopped by the Decisiv booth at the TMC Fall Meeting, cameras in hand. Watch the video above for more details.

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