Decisiv launches service relationship management marketplace
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Decisiv launches service relationship management marketplace


David Sickels is the Senior Editor of Fleet Equipment. He has a history of working in the media, marketing and automotive industries in both print and online.

Decisiv, Inc., during the Technology & Maintenance Council (TMC) Annual Meeting & Transportation Technology Exhibition, launched the Decisiv Marketplace, a new resource that combines the capabilities of the SRM platform with SRM Ecosystem partner solutions and services.

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“The new Decisiv Marketplace will continue to build on the connectivity that is at the foundation of the success of our SRM Ecosystem,” said Dick Hyatt, president and CEO of Decisiv. “It will increase visibility into the offerings of our partners and reinforce our collective ability to provide unprecedented levels of improvement in service management and asset performance for fleets, service providers, and manufacturers.”

Solutions featured in the Decisiv Marketplace will be showcased to more than 40,000 active SRM platform users worldwide, including fleets with over 7 million assets in operation, and 4,500 dealers and service providers.

For fleets and dealers using the Decisiv SRM platform, the company says the marketplace offers:

  • Access to a partner ecosystem providing a range of integrated services and solutions that enhance the Decisiv SRM experience, improve service event management, and increase asset uptime and performance.
  • A constant exchange of real-time data, information and insights, and collaboration opportunities that allow participants to benefit from the service information management capabilities within the Decisiv SRM Ecosystem.
  • Insights into available technologies which can drive asset performance and the service process to enhance operations and the customer experience.

For Decisiv SRM Ecosystem Partners, the company says the marketplace provides:

  • Connectivity through Decisiv SRM to strengthen linkages and expand product portfolios across a larger network in existing and new markets.
  • New revenue and data monetization opportunities through the architecture and development capabilities behind the Decisiv SRM Ecosystem.

The Decisiv Marketplace is now live and accessible on desktop and mobile devices. Suppliers interested in becoming part of the Decisiv Marketplace and SRM Ecosystem can contact Caleb Elliott at [email protected].

Fleet Equipment Magazine