It’s an easy go-to shop solution. Truck hits the shop with an aftertreatment fault, you run a regen. But there comes a point where that seemingly simple shop standard is holding back your service efforts. Sure you run the regen and clear the fault, but then the truck is right back in the shop not long after. The reason? You treated the truck service symptom not the underlining downtime disease.
The hardest part of finding the root cause starts with doing something different. You can’t just use aftertreatment system regens as a catch-all fix. That means trusting the fault information your service tools are telling you, and following their service guidance. Changing up your service focus can be difficult at first, but it can lead to more uptime for your trucks and a better operational bottomline. For tips on how to to break the “Just do a regen” habit and trust in your service software, watch the video above as Lee Lackey, Noregon product manager, shares his advice.
Fleet Equipment’s Data Center is sponsored by Noregon. Subscribe to our newsletter to catch every episode as we’ll be diving into use cases, talking with the data pros and making data usage approachable.