Fontaine Parts Connection has added an easy-to-use parts finder application to its website, www.fifthwheel.com. The app makes it easy for customers to quickly find top plate repair kit information for any Fontaine fifth wheel, the company said.
“Our customer service team gets a lot of calls from customers who need repair kit part numbers to ensure that they’re ordering the right replacement parts for their fifth wheels,” explains Toby Harris, Fontaine Parts Connection vice president of sales and marketing. “Our new parts finder makes the process faster and easier for customers. Instead of calling and having our customer service representatives look up information for them, they can find what they need with just a couple of clicks online.”
Users simply select “find parts” from the main menu on fifthwheel.com, then choose “quick find” and type in all or part of their fifth wheel’s model number to bring up a list of product descriptions, top plate replacement numbers, and replacement kit part numbers and descriptions. Alternatively, they can choose to search by top plate model. The entire process takes just a few seconds, according to the company.
