The keys to maximizing uptime via aftermarket parts and service

The keys to maximizing truck uptime via aftermarket parts and service

For every second that ticks by when a truck is off the road, dollars are ticking down from a fleet’s bottom line. When the wheels are turning you aren’t only turning a profit – you’re building customer trust, too.

In today’s transportation environment, suppliers and service providers help fleets increase uptime via enterprise-level thinking. These companies knowing their fleet customers and the trucks they’re driving inside and out, and it doesn’t hurt to have a nationwide network of locations always standing by.

On today’s inaugural episode of Fleet Uptime, we tap into all the industry knowledge we can get from Cory Anderson, the general manager and vice president of service at FleetPride, to better understand what it takes to keep customers’ trucks moving, and we grab a few tips on how fleets can maximize uptime and profitability along the way.

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Communication is key in truck service

The goal when a truck needs a repair is the same for all parties involved: a quick, efficient repair done right.

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Communication is so important when it comes to truck service. Whether your fleet works with an independent shop or dealer or has its own shop, the goal when a truck needs a repair is the same for all parties involved: a quick, efficient repair done right. For you, time your truck spends in the shop bay is time it could be running its route; for the shop, time your truck spends in the bay is time another truck could be in that bay, so it benefits everyone to move quickly.

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In the quest for improved uptime, you can plan for common parts availability.

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Buying truck parts online is more complicated than a Prime impulse purchase.

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Properly trained technicians can help prevent unplanned truck breakdowns

As truck technology evolves, so should technician training practices.

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Will upcoming truck sustainability standards affect uptime?

What does the EPA’s Clean Trucks final rulemaking really mean for fleets running heavy-duty trucks?

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