Ford Pro offers complimentary services
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Ford Pro offers complimentary services


David Sickels is the Senior Editor of Fleet Equipment. He has a history of working in the media, marketing and automotive industries in both print and online.

Ford says Ford Pro Intelligence is making it easier than ever for commercial customers to benefit from telematics to help boost their businesses’ productivity. Ford Pro Telematics Essentials is a complimentary web-based application that is available to all commercial customers using gas-powered Ford vehicles with embedded modems. Ford Pro Telematics Essentials provides instant odometer readings, diagnostic trouble codes, recall notifications, trackable maintenance alerts and information around engine hours and oil life. It will also relay warning lights. All this information is conveyed to fleet operators through a dashboard on a computer.

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Ford commercial customers can go online now to enroll in the service – which is complimentary for the life of their Ford vehicles – by clicking here.

Ford says it will continue to improve feature offerings within Ford Pro Telematics Essentials. In October, Ford introduced the ability for fleet managers to search for dealers and schedule maintenance services via a link from the telematics dashboard once they have been alerted that a vehicle needs service.

Ford Pro is also committed to making the transition to electric vehicles, such as the E-Transit and F-150 Lightning Pro, easy for fleets with Ford Pro E-Telematics, the company says. Fleet operators can now receive three years of complimentary access when signing up for this service, which is designed to help manage their electric vehicle fleet and effectively control energy use costs with charging insights. With Ford Pro E-Telematics, fleet managers gain access to a dashboard to monitor electric vehicle battery range and charger locations, state of charge and energy consumption, with notifications and alerts that ensure vehicles are always charged and ready to go.


Ford Pro E-Telematics is designed to maximize run time with scheduled vehicle preconditioning while vehicles are connected to the grid, which allows owners to bring their vehicle’s cabin to a desired temperature while still plugged in. Additionally, customers can use the platform to pay for public charging events centrally and reimburse employees for home charging.

Customers interested in accessing even more advanced capabilities can easily upgrade to the Ford Pro Telematics subscription service. This offers additional productivity features including GPS tracking, and driver behavior insights, support for non-Ford commercial vehicles, a mobile driver app and more.

Fleet Equipment Magazine