The heavy-duty service shop is where preventative maintenance keeps your trucks performing at peak capacity and is the battleground against unplanned maintenance. Of course, the technician shortage complicates matters.
When it comes to technician recruitment, your best bet for getting the best technicians into your shop is through relationship building with your local diesel and heavy-duty equipment programs that place a majority of their students in jobs before they even graduate. No technology needed.
To ensure that your current technicians stay on top of the latest maintenance practices, having up-to-date devices and tools that perform well in the shop environment is a must. Hand-me-downs from other departments in the company hinder the ability to work efficiently and make a technician feel like they are not a priority.
The latest technology can also educate and engage your heavy-duty truck technicians. Watch the video to see what technology is available and where you can put it to work.