Mack Trucks has launched driver-activated Mack Over The Air updates, enabling customers to activate their software updates 24/7.
Mack Over The Air allows remote software updates and the setting of vehicle parameters through Mack GuardDog Connect, Mack’s fully integrated telematics solution. Available beginning in the fourth quarter of 2020, the company says the new driver-activated updates eliminate the need for coordination phone calls with Mack OneCall agents, meaning most updates can be completed in less than 15 minutes.
With driver-activated updates, approved fleet personnel can now initiate onboard updates through the vehicle instrument cluster. Although OneCall Agents are always available when needed, the company says, a call to them is no longer necessary for scheduling and activating updates. Customizable notifications and password protection are available as options.
Also via Mack Over The Air, Mack offers Mack Parameter Plus, a package that enables customers to make up to 50 parameter updates per 12-month period on all model year 2018 and newer Mack vehicles equipped with Mack GuardDog Connect. Previously, customers were limited to just two parameter updates per year as part of their Uptime contract subscription. There is no limit for Mack-initiated software updates used to continuously enhance product performance, the company says.
Along with setting the maximum road speed, other parameters include the shifting of the engine into economy mode or performance mode. Mack Parameter Plus also is available for previously purchased vehicles with Mack EPA 2017 engines.
