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Mitchell 1 Truck Shop Management Program to increase fleet integration

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Jason Morgan is the editor of Fleet Equipment. He has more than 15 years of B2B journalism experience covering the likes of trucking and construction equipment, real estate, movies and craft beer industries.

Mitchell 1 announced that the latest release of its Manager SE Truck Edition truck shop management software includes new fleet management and communication features. Building on the recent addition of VMRS codes in its TruckSeries truck repair software, the latest upgrade to Manager SE Truck Edition increases a service provider’s capability to integrate and communicate with their fleet customers. Repair facilities using Manager SE Truck Edition to track shop productivity can now seamlessly integrate with their customer’s fleet management system allowing them to quickly share estimates, service records and other information, Mitchell 1 noted.

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While a service operation is focused on documenting all repairs done at their shop, fleet operators are focused on documenting all repairs done on the assets they maintain (cars, trucks, trailers etc.) Typically as an asset is serviced at a shop, there are a variety of phone calls made – to schedule the appointment, to gain approval for work needed and for final invoicing and payment terms. Some fleet management companies offer a self-serve portal that shops can use to perform all these functions, but those require double-entry into the shop’s management system as well.

With integration to Manager SE Truck Edition (and Manager SE), fleets requiring service on their vehicles can send requests to a service provider directly from their fleet management system to Mitchell 1’s shop management system. The service provider can accept the work, share estimates, get approvals and even get paid by the fleet. Importantly, the final record of the repair is shared with the fleet management system so the vehicle’s service history is maintained there as well as at the servicing shop.

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Additionally, automated VMRS coding in Manager SE TruckEdition helps ensure accurate and consistent historical records used by both the fleet and the repair facility to analyze procedures, operations and equipment needs, the company noted.

FleetNet America is the first fleet management system to announce integration to Manager SE Truck Edition.

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