Mitchell 1 will hold an expanded shop management “Super Workshop” July 17-19 in San Diego, Calif., at the Hotel Salomar. The training workshop is designed for those who have previously established competence using their shop management software and now want to learn more advanced capabilities, better methods and shortcuts.
The curriculum for the two-day training session guides users through all levels of functionality in the Mitchell 1 Manager and ManagerPlus systems. The expanded agenda for the Super Workshop in San Diego includes bonus break-out sessions, a practice lab and an expo featuring products and services offered by industry partners.
In the workshop, instructors will cover program setup values, inventory, reporting, best practices and advanced transactions as well as integration with aftermarket cataloging. The training explores both of Mitchell 1’s popular shop management solutions – Manager 5.9 and Manager SE (version 6.5) – since setup and operation is similar for these products. Users of both platforms will benefit from this training experience.
The break-out sessions will provide in-depth detail into topics often requested by workshop attendees. Sessions include reporting insights, maximizing technician efficiency with ProDemand and connecting with customers through SocialCRM. A practice lab equipped with computers and staffed by product specialists will be available throughout the workshop so attendees can practice and apply the skills they are learning in the workshop. The Products and Services Expo will be held during the evening reception on Friday following the workshop training.
John Dwulet, senior product manager for Mitchell 1’s management software solutions, and Tim McDonnell, national training manager, will lead the Super Workshop.
Attendees will be welcomed by a cocktail reception on Thursday from 6 – 8 p.m. Workshop sessions run from 8 a.m. – 5 p.m. on Friday and Saturday, with the break-out sessions scheduled for Saturday afternoon.
The registration fee is $200 per attendee, plus applicable tax, and covers seminars, break-out sessions, breakfast, lunch and refreshments each day. Participants are responsible for transportation to San Diego and hotel accommodations. Attendees may reserve rooms at the Hotel Solamar and receive Mitchell 1’s special hotel rate by mentioning Mitchell 1/ShopKey Manager Training when making the reservation. Registration must be completed by Monday, July 2.
Attendees can earn 30 AMI credits toward the Accredited Automotive Manager (AAM) designation by completing the workshop. At the end of each workshop, AMI course completion forms will be handed out to those attendees who wish to pursue AMI credits.
