PACCAR Parts celebrated its grand opening of a new 160,000 sq.-ft. parts distribution center (PDC) in Toronto, Ontario on March 20.
PACCAR dealers, customers, vendors and suppliers toured the facility and learned about the products, services and technology behind PACCAR Parts. An interactive 3-D model of the new distribution center called the “PACCAR Experience” gave attendees a look at how PACCAR Parts uses PDC technology across its global distribution network for customer service.
“The PDC uses advanced technologies such as voice-activated order picking and automated banding conveyance to streamline order processing and speed up turnaround times at every touchpoint,” said Jim Walenczak, PACCAR Parts assistant general manager – operations.
The new distribution center officially opened its doors in Toronto on Oct. 22, and serves 65 dealerships throughout Canada. The new PDC replaced a 55,000 sq.-ft. facility in Brampton, Ontario. The Toronto facility is the latest addition to PACCAR Parts’ global distribution network that includes 18 PDCs with more than 2.8 million sq. ft. of warehouse space.