Spend a day in the life of Meritor’s DriveForce customer support team
Paul Kosciolek starts his day juggling schedules. The fleet customer he had lined up for an 8:30 a.m. meeting won’t be ready until 10:00. So he thinks of an alternative.
Reducing downtime and lowering costs at Bruckner Leasing Company
To improve its ability to manage 200 to 250 new service and repair cases each day at 24 locations in six states, Bruckner Leasing needed a means of communicating more effectively and efficiently. The division of Bruckner Truck Sales, headquartered in Amarillo, Texas, is a member of the Mack Leasing System, the Volvo Leasing System
Temperature control: What you need to know about reefer trailers
The mandated FDA Food Safety Modernization Act (FSMA) Hazard Analysis Critical Control Point (HACCP) program is a management system in which food safety is addressed through the analysis and control of biological, chemical and physical hazards. It covers everything from raw material production, procurement and handling to manufacturing, distribution and consumption of the finished product.
Options for managing outsourced service providers
“Today’s vehicles are equipped with many more sensors and systems than before, which provide very helpful information, However, the tooling, software and training to make good use of that information is complex and potentially very costly,” says Bill Dawson, vice president of maintenance and engineering at Ryder System. “The required investments in shop technology and
DeCarolis Truck Rental finds a winning approach
“The common goal for all of our customers is to have reliable equipment at a predictable cost,” says Michael Margarone, president of Rochester, N.Y.-based DeCarolis Truck Rental, Inc., a family-owned business for more than 75 years. “Today, that challenge is more difficult because the entire industry is dealing with both a lack of technicians and
Three reasons to lease your trucks
Ever-evolving truck technology. Increasing efficiency requirements and goals. Meeting uptime demands. Maintaining proper maintenance procedures. There are a myriad of gears turning in a fleet manager’s world. Any cog in the fleet management machine left unchecked, unintegrated and unoptimized can mean the difference between fleet success and failure. When faced with such a daunting task
TCO: Knowing your numbers is smart business
You hear a lot these days about the total cost of ownership (TCO). We wanted to know how fleets are doing the math to make sure they are keeping costs in check and getting the best value out of their equipment. Determining TCO According to Darry Stuart, president and chief executive officer of DWS Fleet
Heavy-duty truck leasing primer
The ability to lease vehicles adds flexibility, not only because it increases equipment in boom times, but also because it helps fleet control capital investment. With this in mind, Fleet Equipment asked three of the top leasing companies to outline the features and benefits of the programs they offer. Choosing your lease package Joe Gallick,
Defining downtime to make effective service choices
Any fleet manager will tell you that well maintained vehicles are safer, more fuel efficient and can provide for a longer and lower cost service life. For that reason, they would say, planned downtime for maintenance and repair events is a good investment. “While some downtime is a necessary and routine part of doing business
Sound specs, timed maintenance spell success
With a focus on counseling, NationaLease’s 600 service locations throughout the U.S. and Canada (with a combined customer fleet of over 125,000 tractors, trucks and trailers), newly-named Vice President of Truck Technology and Maintenance at NationaLease, Joe Puff, offers valuable observations on how truck maintenance has changed for the better. “The fundamentals are changing,” Puff
