PacLease Montreal’s Eliane Foley focuses on three areas to boost service operation
By staying on top of daily shop operations, actively working with technicians and other maintenance personnel, and focusing on cost control, PacLease Montreal in St-Laurent, Quebec, is constantly improving customer service, according to Eliane Foley, the shop’s service manager. “Those management skills,” she adds, “are what enable us to do a better job of running
PacLease added 17 new locations in 2018
PacLease reports a strong year in 2018, having opened 17 new leasing locations. According to Mike Willey, PACCAR Leasing’s assistant general manager, this past year saw PacLease grow its market share in the lease/rental market, adding 30% more medium- and heavy-duty units. A strong rental market indicates positive growth in 2019, the company added. “Seventeen new
PacLease reports 20 percent growth in truck rentals
PacLease has seen a 20% jump in Class 8 truck rentals across the U.S., reports Chachi Hernandez, PacLease’s national director of rental operations. According to Hernandez, the biggest increase came on the West Coast, which has seen a 25% jump. Hernandez added that medium-duty rentals have been strong as well. “Prior to the spike, there were
PacLease launches new website
PacLease has unveiled a new website (www.PacLease.com), which provides information on PacLease’s full-service leasing, rental and contract maintenance programs. PacLease offers medium- and heavy-duty Kenworth and Peterbilt trucks through its franchise network, which consists of more than 450 locations throughout the United States and Canada. “The site offers simplified navigation, with information on our full-service
PacLease introduces PacToll automatic billing program
PACCAR Leasing (PacLease) is now offering its lease and rental customers automatic toll billing and collecting through its PacToll program. Developed in partnership with Bestpass, the system covers all major toll roads and bridges in the United States. PacLease says it is the first leasing company to make toll management available at the national level.
PacLease strengthens PacCentral emergency roadside assistance program
PacLease, the full-service truck rental and leasing division for Kenworth and Peterbilt trucks, has strengthened its emergency roadside assistance program, PacCentral. The program is evolving into a proactive service to reduce and keep downtime to a minimum for PacLease customers, the company says. “With remote diagnostics that have been provided in our customers’ vehicles since
PacLease adds ten new locations
In response to increase demand for rental and leasing services, PacLease has added ten new locations. The leasing and rental company, which offers the full line of Kenworth and Peterbilt trucks, now has 454 locations in the United States and Canada. “PacLease had another strong year and we’re finding increased demand for those wanting to
Peterbilt adds PacLease trucks to Red Oval used truck program
Peterbilt’s Red Oval certified pre-owned truck program now includes PacLease trucks with the complimentary Red Oval Assurance Warranty that provides engine and aftertreatment coverage for vehicles up to five model years or 550,000 miles, Peterbilt Motors Co. recently announced. Buyers of qualified pre-leased PacLease trucks receive the full lineup of Red Oval benefits, including comprehensive
PacLease offers free safety course to Kenworth, Peterbilt lease customers
PacLease’s recently introduced safety course program, PacTrainer, is now being offered as a complimentary one-year service when national account customers lease new Kenworth and Peterbilt trucks through PacLease. PacTrainer was developed in partnership with J.J. Keller and allows PacLease customers to take advantage of more than 360 online courses and video tutorials that can help
PacLease Network adds nine new franchise locations
PacLease has recently added nine new locations to its franchise network across the United States. With the new additions, PacLease now has more than 460 leasing and rental facilities throughout the United States and Canada. “We continue to expand domestically as well as in other countries, and the nine new locations in the U.S. further