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Decisiv and TICO launch TICO Edge

Decisiv, Inc. and TICO have introduced the TICO Edge system, a cloud-based platform that allows the manufacturer’s dealer network, customers and the TICO Uptime Center to communicate and collaborate with real-time visibility into individual repair events. TICO Edge breaks the chain of inefficiencies when a terminal tractor goes down in an outdated service process and

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Decisiv launches service relationship management marketplace

Decisiv, Inc., during the Technology & Maintenance Council (TMC) Annual Meeting & Transportation Technology Exhibition, launched the Decisiv Marketplace, a new resource that combines the capabilities of the SRM platform with SRM Ecosystem partner solutions and services. “The new Decisiv Marketplace will continue to build on the connectivity that is at the foundation of the

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How the right data can increase your chance of a successful warranty claim

A truck’s warranty is like a ticking clock, with only a short window of time for a part’s fault (if it has one) to reveal itself. There’s little more frustrating than having a 45-day warranty and having something break on day 46. Adding to the complexity of the process is the need to do everything

TMW Systems software integrates with Decisiv

TMW Systems announced the integration of its TMT Fleet Maintenance Software with Decisiv’s Service Relationship Management (SRM) platform. According to the companies, the integration of Decisiv and TMT Fleet Maintenance will help fleet managers to extend their data accuracy, reduce administrative load and manage warranty recovery when working with external service providers. As part of

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Great Dane, Decisiv announce partnership

Great Dane has announced a strategic partnership with Decisiv. This collaboration was established to enhance service and maintenance event management through data transparency. “Great Dane has chosen Decisiv as a technology partner to enable system connectivity and complete visibility around service events,” said Dave Durand, vice president of aftermarket at Great Dane. “As part of

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Decisiv announces new Data Services business

Decisiv Inc. announced a new Data Services business. According to Decisiv, the new business will be focused on leveraging the capability of the Decisiv platform to bring together data from all aspects of a commercial asset throughout its lifecycle. Commercial assets and service supply ecosystems are undergoing enormous change, Dick Hyatt, president and chief executive

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Decisiv announces new visualization platform

Decisiv Inc. announced that its new visualization platform, Insite 2.0, is now in pilot testing with several customers and will be launched to all Decisiv SRM platform users in the second quarter of 2017. “With our new visualization platform, Decisiv’s fleet, OEM, lessor and managed maintenance service provider customers can search, analyze and build network-wide

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Decisiv joins the Geotab Marketplace

Decisiv, Inc., solution provider for commercial assets, has announced that it has become a part of the newly launched Geotab Marketplace, a complement to the company’s MyGeotab platform that enables data sharing as part of an ecosystem of business-focused applications. The Decisiv listing on the Geotab Marketplace falls under the categories of Asset Management, Compliance, Planning/Scheduling, Roadside

Decisiv, FleetNet America announce integration partnership

Decisiv Inc. announced a new integration with FleetNet America, a provider of maintenance management and roadside assistance services. The new partnership will enable Decisiv fleet customers to schedule and manage service events through the FleetNet Roadside and TMcare programs, according to the company. “Joint customers of Decisiv and FleetNet America will benefit from an API

Decisiv introduces real-time decision support tool

Decisiv Inc. announced its newest application, Vision, a real-time decision support tool for service event management. Demonstrations of Vision will be available at the American Trucking Associations’ Technology & Maintenance Council 2014 Annual Meeting and Transportation Technology Exhibition in Nashville. Vision will be available for initial customer deployments later this month. Vision enables users to