Decisiv unifies communications in new platform
The Decisiv Service Management Platform now allows fleets, service locations, mobile workforce personnel and OEM representatives to communicate and access details about vehicle service events through call centers and on handheld communications devices.
Good News! Parts, labor costs fell slightly Q4 2023
Decisiv, TMC Benchmarking Report shows trend reversal from previous quarter.
Smart solutions for fleet service shops
During the Technology and Maintenance Council (TMC)’s Fall Meeting and Transportation Technology Exhibition, TMC and Decisiv Inc. released their most recent North American Service Event Benchmark Report, which showed an increase in parts and labor costs over the first six months of 2021. The reports, which cover power unit costs in nine top Vehicle Maintenance
How truck service has been impacted by the Coronavirus pandemic
Relaxed hours-of-service requirements and trucking’s essential role in the movement of needed goods and services provided an uptick in freight activity at the onset of the Coronavirus pandemic. Now six weeks later, freight volumes are starting to decline as the pendulum swings back, reflecting the country’s shutdown, according to ACT Research. How is this ever-shifting
Great Dane recognizes strong performance with Aftermarket Parts & Service Awards
Great Dane recently hosted its seventh Aftermarket Parts and Service Conference (APSC) May 2-5, 2018, in Atlanta, Georgia. At the event, Great Dane announced the winners of its annual Aftermarket Parts and Service Awards. These awards recognize Great Dane branches, dealers and supplier partners for performance excellence in several categories, including safety, customer support, sales
To perform maintenance in-house or outsource? That is the question.
Historically, fleets have weighed the benefits of doing in-house maintenance versus outsourced maintenance. As equipment has become more sophisticated and complex, it has changed the decision-making process. Warranties and OEMs “We use Volvo trucks and we use Volvo dealers around the country because we have purchased extended warranty programs,” began Peter Nativo, director of maintenance
From macro data trends to data security: Outtakes from our truck telematics feature story
There’s only so much blank page bandwidth in the print editions of Fleet Equipment. Often times, our sources will provide so much excellent info that it’s impossible to pack it all into the monthly magazine. Luckily, the Internet is vast and infinite. So here is a truckload of outtakes from our telematics feature story that
How the 2G network sunset is impacting truck telematics
When it comes to sending data like on-board computer telematics information over cellular networks, there are two primary aspects a fleet manager needs to consider: Speed and coverage. Let’s start with speed. Technology moves fast and data communication moves even faster. Cellular networks and telematics providers are keeping pace with the ever-evolving technology offering. “Ten
How fleets can take advantage of outsourced service offerings
Today’s trucking industry moves at a rapid pace, bringing new technology, new spec’ing options and new data points to delve into. That means more strain on your maintenance service operations. While some fleets prefer to keep service in-house, many fleets need a helping maintenance hand. Equipment complexity, difficulty diagnosing issues and a shortage of technicians
Three reasons to lease your trucks
Ever-evolving truck technology. Increasing efficiency requirements and goals. Meeting uptime demands. Maintaining proper maintenance procedures. There are a myriad of gears turning in a fleet manager’s world. Any cog in the fleet management machine left unchecked, unintegrated and unoptimized can mean the difference between fleet success and failure. When faced with such a daunting task
