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Five truck trend takeaways from October

We know it’s not easy to keep up with everything that happens in the world of trucking. So here are the biggest stories from October focused on the latest truck trends, all in one place. 5. Electric trucks could change service shop operations Electric trucks are coming and reduced maintenance is potentially coming along with

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Noregon releases major upgrades for JPRO Professional

Noregon announced the a new major update for JPRO Professional, the company’s in-shop diagnostic and troubleshooting tool. The release, JPRO Professional 2021 v2, is available for purchase and active JPRO subscribers can update at no additional cost. “This release helps techs quickly identify performance and health-related issues on vehicle systems that affect the cost of

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Answering the top truck service technology questions

As fleets increasingly employ telematics and remote diagnostics to drive down maintenance costs and limit downtime, Senior Contributing Editor Seth Skydel discusses the subject with Alec Johnson, product manager at Noregon, and Andy Turnbull, vice president of customer solutions at Decisiv. How do telematics capabilities benefit fleets and their maintenance operations? Johnson: Fleets are using

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Aftermarket executives to give the ‘Real-World View’ at HDAD ’21

The Heavy Duty Manufacturers Association (HDMA), the commercial vehicle division of the Motor & Equipment Manufacturers Association (MEMA), and MacKay & Company have announced Chris Patterson, retired CEO of Daimler Trucks North America and an independent director, will lead a session getting a “real-world view” from aftermarket executives at Heavy Duty Aftermarket Dialogue (HDAD) on

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2021 and beyond: What truck telematics will look like in the future

Telematics and visibility may have been FE’s 2020 Trend of the Year, but the trend didn’t stop on Dec. 31. Beyond the ongoing trends outlined in that story, here are a few teasers from our group of technological experts on what technology fleets may be able to take advantage of in the next year and

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How retreaders have survived the pandemic

As the curtains closed on 2019, retreading companies were feeling generally optimistic about their expectations for the new decade. The U.S. retread industry was in the upswing, bouncing back from a challenging few years in the commercial truck tire sector, and all signs pointed to continued progress, says David Stevens, managing director for the Tire

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DTNA selects FleetNet as new Roadside Assistance partner

Daimler Trucks North America (DTNA) has introduced new roadside assistance programs for both Freightliner and Western Star customers. Under the new programs, DTNA will utilize FleetNet America to provide emergency roadside assistance services, including towing and recovery, mobile truck repair, tire repair and more. The new programs are designed to give Freightliner and Western Star

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From pen and paper to data automation: A quick-start guide to truck service dashboards

Glance around your office and tell me if this sounds right: The room is stuffed with stacks of service documents and hand-written notes, whiteboards covered in ink, a few filing cabinets filled with years of archives, and a desktop computer with folders full of Excel sheets. To the untrained eye it’s a daunting, unorganized jungle

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How do you know that your service dashboard data is accurate?

James Griffin, chief operating officer and chief technology officer of Fleet Advantage, says he advises his clients to invest in a service dashboard because it keeps data secure and consistent. “The data used to create dashboards is generally sourced from defined data sources and not easily modified by multiple users,” Griffin says. “A spreadsheet can

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How service keeps rolling through the changes

While many of our country’s businesses either shut down or saw business slow significantly this spring due to the COVID-19 pandemic, one area of the economy that has had to stay resilient is truck service. To borrow from the famous motto of the United States Postal Service, neither rain nor snow nor pandemic can keep

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