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Providing value: Enabling more effective aftermarket service

In the past several years, OEMs have invested in their dealer networks, launching premium dealer designations, triage truck lanes to address smaller fixes and improving overall service. Let’s take a look at what each truck company brings to the service table. International Truck’s fleet service offerings come under the OnCommand by Navistar banner. For example,

The merger of ContainerPort Group, ASF Transportation Group means growth and success

When ContainerPort Group Inc. (CPG) and ASF Transportation Group LLC (ASF) merged earlier this year, the combination of the two enterprises formed an intermodal drayage operation with a footprint that covers most key markets east of the Rockies. The merger essentially doubled the company’s trucking capacity and solidified its presence in regions where it has

Over-the-air engine reprogramming: What it is and why you should care

You’ve read the headline, so let’s get right down to business. The majority of heavy-duty engine manufacturers, namely Cummins, Detroit, International and Volvo Trucks, have rolled out over-the-air (OTA) engine reprogramming this year, giving you the power to update your 2017 model year and newer engines wherever your trucks are on the road (provided there

Fleet tech training: The future is virtual

With more technology being integrated into the daily functions of fleets, it can be hard to find the time and the best training methods to ensure that your staff is properly equipped to service your equipment assets. While technology is a factor creating this dilemma, it is also the solution. Virtual training in all aspects

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Let’s talk heavy-duty truck VMRS codes

The ATA Technology and Maintenance Council (TMC)’s Vehicle Maintenance Report Standards (VMRS) program was started in 1970 with the goal of developing a standard method of communication for everyone involved in the truck maintenance process, from fleets to repair shops to OEMs. Last year, VMRS Codes Committee determined that VMRS needed more flexibility to describe

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Driving from a distance: The potential of remote piloting as a solution to the driver shortage

Now that we’ve moved past wondering whether the future includes automated trucks, it’s time to drill down to the specifics of what this will look like when these automated trucks are on the road. The initial automated trucks we see on the road will likely be Level 3 or 4—which are mostly autonomous but still

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TMW integrates Fleet Maintenance Parts Ordering with Navistar’s OnCommand Connection, Parts Information System

TMW Systems has integrated its TMT Fleet Maintenance Purchase Order module with Navistar’s OnCommand Connection/Part Information System. According to the companies, the integrated solution will increase Navistar dealers’ ability to meet TMT Fleet Maintenance customers’ parts ordering needs by providing easier online access and expedited parts ordering. Through the integration, Navistar customers with TMW’s TMT

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Cementex introduces insulated torque wrenches and torque screwdrivers

Cementex announces the availability of torque wrenches and torque screwdrivers with the company’s double-insulation technology. According to Cementex, these calibrated torque tools are designed for installation applications where a tightening torque is indicated as a numeric value on the equipment or in the installation instructions provided by equipment manufacturers. Cementex says that with its torque

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Let’s talk spring suspension maintenance

Spring suspension manufacturer maintenance recommendations include periodic checks of fastener torque values and usually include an initial re-torque after break-in. While regular preventative maintenance will keep the majority of spring suspensions rolling productively, there may come a time when a spring needs to be replaced. Typically, a broken spring can be identified during a walk-around

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Understanding Total Base Number in today’s HD engine oils

Total Base Number (TBN) has been a key indicator of remaining useful oil life in heavy duty engine oils. While acid neutralization is still an important function of engine oil, changes in engine design and the move to Ultra Low Sulfur Diesel (ULSD) fuels have decreased the amount of acids produced in the engine and