Putting the right truck equipment, service practices in place during a pandemic

Putting the right truck equipment, service practices in place during a pandemic

Fleets thrive on predictability. Uptime and asset utilization are improved when you can see what’s coming. Of course, the COVID-19 pandemic has made 2020 anything but predictable. Shifting applications, duty cycles and equipment needs continue to impact all trucking segments in unique ways; a fact that is felt by Penske Truck Leasing as it helps its truck leasing customers navigate their specific equipment needs, while bringing some predictability back to its own service process.

I connected with Jim Lager, senior vice president of sales at Penske Truck Leasing, and Gregg Mangione, the company’s senior vice president of maintenance, for an inside look at how they’ve navigated uncertainty, what they’re seeing on fleets’ front lines, and how they ensure their service process stays safe and productive. Watch the video above for all of the insight.

Truck service check-in? There’s an app for that.

To streamline service and steer toward social distance, Penske Truck Leasing introduced remote service check-in via its Penske Driver mobile app. The new feature of the Penske Driver App provides commercial truck drivers with greater convenience and speed and enables them to maximize social distancing by remotely checking-in their vehicles for scheduled preventive maintenance or repairs via the mobile app. The new in-app process enhances the company’s existing in-person and kiosk processes.

The push toward predictability

Well before the pandemic, we went inside a Penske shop to take a look at its advanced preventative maintenance practices and voice-guided PM process technology. Click below to take a look back at that story.

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