SAF-Holland, manufacturer of suspensions axle brake systems, fifth wheels, landing gear and coupling products, announced the relaunch of its Aftermarket Parts on Demand (POD) Electronic Parts Catalog, rebranded as POD Plus.
POD Plus now connects directly with the SAF-Holland business system, allowing users in real time to view inventory, system order entry, and customer specific pricing. Because the site is fast, easy to navigate and intuitive by design, this new capability now provides distributor customers with accurate and up-to-date data.
POD Plus enhancements include: Real Time Inventory; Real Time Order Entry; Order History, including all orders placed online or through its CSRs; Invoice History, including all orders placed online or through its CRSs; Customer Specific and Scale Pricing; Serial Number Search; and Mobile Device Compatible.
Read our recent executive interview with SAF-Holland’s Kent Jones:
“Data shows that e-Commerce solutions have grown significantly since the initial launch of POD in 2015,” said Carl Mesker, vice president of sales. “We recognize this trend, and plan to keep current to ensure we are exceeding customer requirements. This is increasingly important when taking into consideration the work environment expectations of the upcoming digital generation.”
SAF-Holland noted that POD Plus has three significant advantages to quickly and accurately identifying the parts they require. First, SAF-Holland has collected product attributes and provided online shopping filters to be used during navigation. This allows customers to narrow their search based on known product attributes. Second, POD Plus provides important replacement or obsolete information to our customers, eliminating the need to seek out this information. Third, it provides a list of service kits in relation to individual components. For instance, if a customer has found the washer required, he can now easily find the service kit they need to complete the repair properly.