Supporting truck shop software and technology integration

Supporting truck shop software and technology integration

Your shop software will do you no good if it is outdated.

Software updates are an integral part of any shop’s operations. They simply add more knowledge and data to your scan tools and diagnostic equipment, so the tools themselves are aware of the newest diagnostic procedures, re-written code to make components run more efficiently, and new equipment for systems like ADAS and EV charging. There are even updates that allow your tools to run diagnostics more efficiently on current and older trucks.

As you can imagine, if you ignore those software update notifications, you’ll be missing out on some big performance gains in your operations. While your fleet won’t grind to an instant halt, there is a much larger chance that the diagnostics/ services you perform on your trucks will be inaccurate, slow, or worse, both. The longer you go without updates, the higher the possibility of issues in as little as a week or two. So how do you know if your scan tools and diagnostic equipment really need an update?

Usually, your tool will tell you by popping up a notification, as mentioned before. You most likely won’t be able to ignore it. If your tool doesn’t have an automatic check, then checking for yourself is simple. Go into your tool’s system settings or options and hit “check for updates.” If it says “no updates” or “up to date,” you’re good to go. Other signs may show up in your trucks themselves, which could range from a slight change in how a component functions, to a sudden issue that requires immediate attention and unexpected downtime.

For example, if you connect to your trucks remotely to pull driving data or retrieve its location, the connection may seem spotty or even non-existent. An update will likely fix it. Or if you’re scanning a truck’s ECU and it doesn’t fully report back on all of its connected systems, or if scans seem incomplete. An update could fix that as well. If you have certain fault codes that appear regularly, or just don’t go away no matter how many times you’ve performed the procedure to satisfy it.

Yeah, you guessed it again, software updates.

Now, yes, I know these updates can pop up at the worst times, like right when you get in in the morning, or in the middle of the day when most of your fleet is out on the road. If you have to ignore it, don’t put it off for long. I’m talking one day, maybe two. Schedule updates for off hours, weekends, or when your drivers will be the least affected, like meetings or holidays. It’s definitely worth checking for and applying software updates for your equipment as soon as possible.

By incorporating it into your daily or weekly maintenance schedule, you will be doing your shop a huge favor by ensuring it can work on ANY truck, regardless of make, model or year.

You May Also Like

Cal Ganda’s Continental journey: From manufacturing to aftermarket leadership

As Head of Aftermarket Distribution at ContiTech Industrial Solutions Americas, Cal embodies servitude leadership, prioritizing team success and customer-centricity.

Cal Ganda’s path from Zimbabwe to leading aftermarket distribution at Continental’s ContiTech Group is a testament to seizing opportunities and embracing change. Arriving in the U.S. in 1998 for university, he ventured into food manufacturing post-graduation before diving into consulting.

A chance encounter with Continental during a consulting project in Mexico led Cal to discover an opportunity in tire assembly supervision in Charlotte. This marked the beginning of his journey with Continental, where he embraced various roles, from tire assembly to logistics and process engineering.

The most important things to remember about brake maintenance

Regular visual inspections are crucial to the safety of your trucks and their drivers.

The power of truck data visibility

For fleet managers, data is power, and there have never been as many tools for them to take advantage of as there are now. Related Articles – Noregon and Phillips Connect on their partnership, trailer health and data – Truck maintenance recommendations for the spring season – Everyone’s talking about AI, but will it make

Noregon and Phillips Connect on their partnership, trailer health and data

Sandeep Kar of Noregon and Mark Wallin of Phillips Connect join On the Road to answer questions about the new partnership.

Truck maintenance recommendations for the spring season

Brian Screeton of Bendix talks about what maintenance practices fleets should put into place for their trucks, trailers and components during the spring.


Other Posts

From the Show Floor: Timely decisions on trucking decarbonization

ACT Expo is back, and we’re covering it for you. Let’s kick things off with new technologies and new regulations.

Truck OEM execs gather to talk electrification

An EV roundtable brought competitors from across the industry together to discuss their common decarbonization goals.

Tesla talks Semi: ‘Now is the time to scale’

We now have an official answer to the question: What’s up with the Tesla Semi?

ACT Expo 2024 kicks off

Day one keynote speeches came from executives at Volvo, Tesla, and more.