What’s supporting your truck equipment warranty?
Equipment warranties play a big role in your truck service operation’s profitability. No fleet is a stranger to the warranty claim process, and the headaches that come along with it. But, with all the service data streaming off of your trucks, you have a host of information to help push your claim through. The catch?
Just how connected are truck maintenance solutions?
In the Before-Times, predictive maintenance was the talk of the truck service technology town. Then, well, you know what happened, and it brought service discussion back down to Earth. Today, fleets still battle long dwell times and parts shortages. That’s not to say that predictive maintenance development was put on the back burner, but “connected
Rightware releases Kanzi One all-in-one HMI tool
Rightware released Kanzi One, an automotive-grade HMI toolchain to be fully compatible with Android. The company says Kanzi One delivers 3D graphics and a new UI workflow. Rightware says its goal with Kanzi One is to inspire OEMs and Tier 1 suppliers with impressive rendering capabilities and a powerful 3D graphics engine, the deepest Android
Strategies for fleet managers to navigate the bumpy road ahead in 2022
The COVID-19 pandemic turned on its head the way people look at trucking fleets and drivers. The world finally saw them through the lens of front-line heroes making sure deliveries of critical supplies arrived at hospitals and grocery stores. And later, when the first vaccines became available, truck drivers made sure they arrived at the
How much closer are we to the 3G sunset?
We harped on it all last year: The 3G sunset is coming–and that means that there are still a staggering number of trucks with older telematics devices that need to be upgraded to 4G LTE units. Connecting with Peter Mitchell, senior vice president, general manager, Verizon Connect, an update on the network sunset was at
Amazon Web Services announces AWS IoT FleetWise
Amazon Web Services, Inc. has announced AWS IoT FleetWise, a new service that the company says makes it easier and more cost-effective for automakers to collect, transform and transfer vehicle data to the cloud in near-real time. With AWS IoT FleetWise, automakers can collect and organize data in any format present in their vehicles (regardless
The biggest truck service stories of 2021
You never know what service need is going to roll into your shop. The same is true for service content this year, where it runs the gamut of tried-and-true aftertreatment and engine issues (*shudder*) to the impact electric vehicles will have in the shop and the continued development data-driven service solutions that push us ever
What Bridgestone plans to do to combat supply chain challenges
The past couple of years has been an exercise in adapting to a new normal. And while that may never actually feel normal, there’s little else we can do but work with what we got. In 2021, that means dealing with supply challenges and bad news: That’s going to continue into 2022. It’s normal now.
Getting heavy-duty, medium-duty trucks to talk the same service language
When a truck service location is faced with both heavy- and medium-duty vehicles all sporting different name plates, there’s often a communication breakdown. Technicians interface with different trucks in different ways, they have to use various methods of pulling the needed service information off said trucks, and jumping back and forth between heavy-duty and medium-duty
Getting a sense of trailer location, cargo status solutions
There’s a cautionary tale told in whispers at fleet industry events of a fleet manager who was plagued by the problem of lost trailers. No matter how hard he tried, he couldn’t seem to keep track of his cargo carriers. Where were they? Were they loaded? Unloaded? Maintained? These are the questions he mumbled to
Six steps to make a truck technology rollout a success
The Seattle Seahawks’ All-Pro quarterback Russell Wilson has a saying: “Separation is in the preparation.” When game planning, Wilson is hard to beat, and his record as a top quarterback is a testament. His oft-quoted “preparation” line can be easily translated into business speak. It means when rolling out new technology or a new program,
Coolant choices are important, here’s why
It’s easy to judge a diesel engine coolant by its color. Easy, and also problematic. The complication comes in as there are two very different types of coolants: conventional fully formulated and extended life (or organic acid technology, or OAT). They protect engines from corrosion very differently and if you mix the two, both will
