The reality of predictive truck maintenance
Predictive truck maintenance technology is already here. The problem is, you probably aren’t ready for it. That’s according to Pete Russo, senior vice president of innovation and strategy, Decisiv. So what’s holding you back? In short, operations; the ability act upon the information or to tailor the data to your specific fleet. Maintenance data has
VMRS-based service data to be integrated into Decisiv Marketplace
Decisiv, Inc. has announced that VMRS Group Level parts and labor cost reports will be presented monthly in the recently expanded Decisiv Marketplace. Decisiv’s VMRS Group Level reporting incorporates data on maintenance and repairs at dealer service centers and fleet shops across North America. It represents the first time that VMRS service cost reporting is
Decisiv data shows resiliency in commercial vehicle service during COVID-19
Data shared by Decisiv, Inc. shows steady maintenance and repair activity among the trucking industry’s fleets and service providers. Over the past eight weeks, an average of 63,300 service events have been managed on the SRM platform weekly. Service activity on weekdays has continued to exceed 12,000 events daily. “While service providers and fleets continue
Volvo Trucks’ Certified Uptime process helps dealers, customers during COVID-19
Certified Uptime professionals in the Volvo Trucks North America dealer network are using their training, standard processes and facilities to support customers within the current restrictive conditions. Key to the process is the ASIST communication platform, developed by Decisiv for Volvo Trucks. ASIST enables remote communications and automates the documentation for each service event, keeping
Commercial vehicle service operations resilient during Coronavirus crisis
Data continues to show steady maintenance and repair activity among the trucking industry’s fleets and service providers, according to new reporting from Decisiv, Inc. Over the past eight weeks, an average of 63,300 service events have been managed on the SRM platform weekly, Decisiv says. Service activity on weekdays has continued to exceed 12,000 events
Decisiv and TICO launch TICO Edge
Decisiv, Inc. and TICO have introduced the TICO Edge system, a cloud-based platform that allows the manufacturer’s dealer network, customers and the TICO Uptime Center to communicate and collaborate with real-time visibility into individual repair events. TICO Edge breaks the chain of inefficiencies when a terminal tractor goes down in an outdated service process and
Decisiv launches service relationship management marketplace
Decisiv, Inc., during the Technology & Maintenance Council (TMC) Annual Meeting & Transportation Technology Exhibition, launched the Decisiv Marketplace, a new resource that combines the capabilities of the SRM platform with SRM Ecosystem partner solutions and services. “The new Decisiv Marketplace will continue to build on the connectivity that is at the foundation of the
Are you capturing the right data to support warranty claims?
You likely have service information gaps. Here’s what you can do about it.
Trimble expands connectivity capabilities through TMT ServiceConnect
Trimble introduced its new TMT ServiceConnect module, enabling fleet shops using Trimble’s TMT Fleet Maintenance (TMT) software to be connected to more than 4,500 medium- and heavy-duty service locations, including many Original Equipment Manufacturers (OEM) dealers, throughout North America. By licensing the add-on module, TMT users will gain direct connectivity to thousands of service centers
Stay focused on truck service by streamlining your shop’s backend processes
The name of the game is fixing trucks. Get them in, get them diagnosed and get them fixed. There’s nothing better than a day that comes together—your technicians churning through work efficiently and safely, and happy drivers, fleet managers and customers. And then there’s the business part—the numbers, the phone calls, the estimates. Funny how
How shops are seeing dividends from triage programs
The world moves fast. Many businesses have figured out that their path to the highest profit is to be constantly moving—providing quick shipping, getting products where they need to go and constantly generating revenue. That’s certainly what trucking fleets are looking for—so for them, every second spent in a shop waiting for repairs is not
How the right data can increase your chance of a successful warranty claim
A truck’s warranty is like a ticking clock, with only a short window of time for a part’s fault (if it has one) to reveal itself. There’s little more frustrating than having a 45-day warranty and having something break on day 46. Adding to the complexity of the process is the need to do everything
