How dealership programs can improve truck service
Dealers are well aware of fleets’ need for efficient service, and many of them make use of programs that prioritize this.
VMAC shares 5-in-1 Multifunction Power System concept
VMAC shared its latest prototype concept of a gas engine-driven 5-in-1 Multifunction Power System, powered by Honda, at this year’s The Work Truck Show in Indianapolis. The company says it plans to release the 5-in-1 system later this year. The new VMAC Multifunction Power System includes five components: a rotary screw air compressor, generator, welder,
Decisiv and TICO launch TICO Edge
Decisiv, Inc. and TICO have introduced the TICO Edge system, a cloud-based platform that allows the manufacturer’s dealer network, customers and the TICO Uptime Center to communicate and collaborate with real-time visibility into individual repair events. TICO Edge breaks the chain of inefficiencies when a terminal tractor goes down in an outdated service process and
When the truck service problem is that you don’t know what the problem is
“There’s something wrong with this truck.” That’s the driver’s complaint, but the real problem is that there’s nothing wrong with the truck, according to the diagnostics. No fault codes, no dash lights, nothing. The driver can describe the symptoms, but now your tech has to hunt for the cause of the problem before she can
How the right data can help lower your truck service costs
Skyrocketing labor rates, an endless proliferation of fees and increasingly complex truck equipment and technology have sent truck service costs through the roof—and that’s without even counting the loss of revenue during downtime. Whether you’re held captive by contract maintenance, rubbing your head because of roadside service or looking for ways to leverage your home
Decisiv launches service relationship management marketplace
Decisiv, Inc., during the Technology & Maintenance Council (TMC) Annual Meeting & Transportation Technology Exhibition, launched the Decisiv Marketplace, a new resource that combines the capabilities of the SRM platform with SRM Ecosystem partner solutions and services. “The new Decisiv Marketplace will continue to build on the connectivity that is at the foundation of the
Watch: Don’t be shocked at what new shocks can do for you
You know replacing your truck’s components is important. New tires and brakes are a no brainer. Maybe you even replace the airbags. But how often are you replacing your shock absorbers?
Eaton IntelliConnect remote diagnostic technology receives upgrades
Eaton has announced its IntelliConnect remote diagnostics technology has received several new features to help enhance usability for fleet administrators. Eaton says IntelliConnect provides near real-time monitoring of vehicle fault codes, prioritizes the critical events and provides accurate and comprehensive action plans created by Eaton’s technical experts. IntelliConnect sorts through data and prioritizes by levels
Navistar Parts introduces new Fleetrite filter line, expands aftermarket parts availability
Navistar International Corporation’s Parts business has expanded product lines and is introducing solutions to further improve parts availability. Now in its 50th year of business, Fleetrite parts, Navistar’s all-makes aftermarket truck and bus parts brand, introduces a new line of filters. Fleetrite filters are a direct replacement for OEM filters and include air, hydraulic, fuel,
Navistar adds Advanced Predictive Maintenance to International 360 service solution
Navistar International Corporation has introduced new service and connectivity initiatives in an effort to simplify the vehicle maintenance process to ensure improved uptime and reduced total cost of ownership (TCO). Navistar says its International 360 platform creates seamless communication with dealers throughout the service process, supports all-makes fleets and integrates vehicle data from more than
Michelin introduces light maintenance program for trailers
Michelin Mechanical Care, a new program that outsources scheduled light mechanical maintenance for trailers, was introduced by the company’s Services Division at TMC 2020. Michelin Mechanical Care is powered by Decisiv’s Service Relationship Management (SRM) technology. Leveraging the Michelin Commercial Service Network, the offer coordinates trailer light mechanical service needs through a network of technicians who, according
Mitchell 1 updates TruckSeries with interactive wiring diagrams
Mitchell 1 TruckSeries truck repair software was recently updated with interactive wiring diagrams that aim to increase efficiency as technicians can access component repair information directly from inside the wiring diagrams without having to initiate a secondary search. While viewing a wiring diagram, truck repair technicians can click on any component within the diagram to
