Slaying truck service challenges with the right software
Trucks are mighty computer-controlled, material-moving mammoths. When a monster of a monster problem rears its ugly head, it’s time for your service department to slay it and get your rolling iron back on the road. Of all the tools in your valiant technician’s quiver, the right scan tool software is one of the most important
TruckSuite now offering Noregon TripVision Uptime application
TruckSuite LLC is now offering Noregon’s remote diagnostic application, TripVision Uptime. Noregon just launched TripVision Uptime powered by its own proprietary on-board hardware device called the ND2. TruckSuite says Noregon has been working with the company to make sure that its customer base would have easy access to the remote diagnostic application once it was
The Trucking Industry’s Guide to Cybersecurity
Hacking Experiences Nearly every one of us has a story of a hacking victim. Perhaps you felt the gut-wrenching effects of a virus that caused you to lose an important midterm paper, maybe your login credentials appeared in the latest security breach, or some of you have likely dealt with the harsh consequences of ransomware.
Keep the summer sun from overheating your engines
Say your driver is out on the road and notices something wrong—liquid is leaking from the engine area. The driver suspects a coolant leak, but how can he or she know for sure? It’s an important question. Coolant leaks are serious business. “Coolant leaks can be very damaging, as they reduce the coolant level, lower
Navigating a technician shortage with recruitment, retention
Due to the industry facing a shortage of qualified technicians, employers such as fleets, dealerships, and service centers face immense pressure to recruit technicians that can efficiently maintain and repair their vehicles. Fortunately, programs across the country are training the next generation of technicians with the skills to work on the modern commercial truck. These
Volvo Trucks’ Certified Uptime process helps dealers, customers during COVID-19
Certified Uptime professionals in the Volvo Trucks North America dealer network are using their training, standard processes and facilities to support customers within the current restrictive conditions. Key to the process is the ASIST communication platform, developed by Decisiv for Volvo Trucks. ASIST enables remote communications and automates the documentation for each service event, keeping
Five truck trend takeaways from April
We know it’s not easy to keep up with everything that happens in the world of trucking. So here are the biggest stories from April focused on the latest truck trends, all in one place. 5. The Coronavirus and trucking While they might not face the same challenges as, say, restaurants, trucking fleets do face
Connecting dots: How Noregon churns out answers to fleet problems
Inspired by Noregon’s tale of innovation, we decided to do some digital storytelling of our own. Click on the embedded story layout above to be pulled into the data-driven world in which Noregon thrives.
Keep those bays open: Managing bay availability and avoiding a truck service backlog
Picture this: A fault code is triggered in a truck less than a mile away from your shop. It’s serious. It needs to be fixed right away. The driver locates your shop as the closest, makes a call, and is told to come right over. The driver arrives only to find that no bays are
Improving your truck shop operations when you need it most
There’s no time for downtime. In your truck service shops, you’re balancing social distancing, perhaps altered truck maintenance and technician schedules, while maintaining the highest degree of safety and service efficiency. For ideas on how to support everything that depends on your maintenance process, how to stay on top of emerging fault code trends and
Why you need to use VMRS during truck service
VMRS was ahead of its time. The Vehicle Maintenance Report Standards (VMRS) was established by the Technology & Maintenance Council (TMC) of American Trucking Associations (ATA) back in 1970. Think about that for a minute: VMRS sought to establish a standard for maintenance data back when “telematics” was a piece of paper, a pencil, your
Keeping up with scan tools
Why is it important for truck fleet service facilities to keep up with new fault code data and scan tool and diagnostic system updates? “It is imperative that a shop’s diagnostic and scan tools always operate the latest version in order to repair all makes, models and components,” says Jason Hedman, product manager at Noregon.
