Providing the right mix of truck technician training
The first and most important thing that heavy-duty technicians need to understand is the tools used in the shop. Today’s tools need to be standalone solutions for day-to-day use but also integrate with OEM applications for increased functionality. The best of these tools will make technicians more efficient by providing rapid diagnostics and pertinent service
Noregon announces Sandeep Kar as Chief Strategy Officer
Noregon announced that Sandeep Kar, a vehicle industry thought leader and corporate strategy executive, has joined the company as chief strategy officer. At Noregon, Kar will be responsible for accelerating the company’s growth, development, and competitive differentiation through strategic initiatives encompassing advanced technologies, econometrics, applications, and markets. “Digitization enabled by the proliferation of distributed electronics
What’s supporting your truck equipment warranty?
Equipment warranties play a big role in your truck service operation’s profitability. No fleet is a stranger to the warranty claim process, and the headaches that come along with it. But, with all the service data streaming off of your trucks, you have a host of information to help push your claim through. The catch?
Training, retaining the next generation of truck technicians
Headlines across the web announce the challenge of a labor shortage, while truck service shops across the country say: “Welcome to the party.” While we have more company in the battle to find the right people with the right skills, the challenges remain. But remember: many of the benefits you offer a technician to join
Getting heavy-duty, medium-duty trucks to talk the same service language
When a truck service location is faced with both heavy- and medium-duty vehicles all sporting different name plates, there’s often a communication breakdown. Technicians interface with different trucks in different ways, they have to use various methods of pulling the needed service information off said trucks, and jumping back and forth between heavy-duty and medium-duty
Noregon hires Jon Morrison as strategic advisor
Noregon has hired Jon Morrison, previously president of WABCO Americas and now CEO of J&M Strategic Insights LLC, as a strategic advisor for Noregon Systems. In this engagement, Noregon says it will draw upon Morrison’s extensive experience in strategy development, merger and acquisitions, and strategic partnerships in the advanced vehicle technology space. Morrison was president
Truck stories we’re thankful for
The trucking industry has a lot to be thankful for this year. Sure, we have our share of challenges (we’re looking at you, Supply Chain), but the fact is that trucking flourished during the pandemic and came roaring out of it. While other industries were cutting hours and some even closing their doors, trucks rolled
Noregon revamps JPRO certification program
Noregon has revamped its JPRO Certification program. The program is used to train and certify users on JPRO, the company’s in-shop diagnostic and troubleshooting application. To date, more than 5,000 technicians, students and industry professionals have enrolled in the program, the company noted. The JPRO Certification program features thirteen different learning modules, each focused on
Hearst to acquire majority stake in Noregon Systems Inc.
Hearst has agreed to acquire an 80% stake in connected vehicle solution provider Noregon Systems, Inc. The announcement was made jointly by Hearst President and Chief Executive Officer Steven R. Swartz and Noregon Systems Founder and Chief Executive Officer Bill Hathaway. Hathaway will retain a 20% ownership stake in Noregon and continue to serve as
Coolant choices are important, here’s why
It’s easy to judge a diesel engine coolant by its color. Easy, and also problematic. The complication comes in as there are two very different types of coolants: conventional fully formulated and extended life (or organic acid technology, or OAT). They protect engines from corrosion very differently and if you mix the two, both will
Truck service tips for when the snow starts to fly
Like it or not, it’s time to start preparing for winter truck service-related issues. No-starts, frozen air lines–you name it. In this episode of FE Data Center, the two Jasons take a look at what you need to have on your PM check list to make sure you’re ready for when the temperatures drop. Here’s
Electrical system maintenance to improve aftertreatment performance
Running a regen is an easy out to deal with aftertreatment issues, but even if it fixes the problem in the short term, you’re sure to see that same truck back in the shop with the same set of aftertreatment-related faults. You need to get to the root of the aftertreatment system’s problem, and the
