From the editor: Connecting with your truck service network
There’s an assumption that truck technology will make your job as the fleet manager easier by doing things for you. Personally, I think that’s wrong.
Mitchell 1 adds text messaging feature to Manager SE Truck Edition
Mitchell 1 has introduced new text messaging features in its Manager SE Truck Edition shop management system for Class 4-8 trucks. The latest release of Manager SE Truck Edition introduces a new MessageCenter option with integrated two-way texting. Shops have the choice of building their own text templates for orders, appointments and revisions, or writing “on-the-fly” text
John Bean expands and enhances heavy-duty wheel service product line
Heavy-duty wheel service products company John Bean has expanded and enhanced its heavy-duty product line. The expanded, enhanced line of John Bean heavy-duty wheel service products includes the following products, as described by the company: Wheel Balancers, including the new John Bean 9800 balancer that is specially designed to balance truck, bus, RV and automobile
A look at the warranty process
Many OEMs offer multiple processes for warranty claims depending on the type of fleet that is filing the claim. Smaller fleets can work with a local dealer who files a claim on behalf of that fleet, requiring minimal knowledge or input from the fleet; while larger fleets with their own warranty department will have the
Jasper opens branch in Sacramento
Jasper Engines & Transmissions has opened a branch office in Sacramento, Calif. “This region of California and Nevada has rapidly grown over the years, and continues to show phenomenal growth,” says Rich Olson, Jasper’s regional manager for the Sacramento area. “This new branch office in Sacramento is our way of thanking customers for their loyal
Peterbilt offers new used truck warranty options
Peterbilt Motors Co. has announced a new warranty option for Red Oval Certified Pre-Owned truck customers. The new warranty option provides customers the ability to extend Peterbilt’s factory-backed pre-owned warranty to two-years and 250,000 miles. This warranty is offered and administered through Peterbilt’s 370-plus dealers and PACCAR Financial Used Truck Centers. Peterbilt currently provides a standard
How To Increase Visibility of Fleets and Assets Using Tracking Technology
Technology has made keeping track of your fleet operation and the assets they carry an important business advantage. There’s plenty that companies can do to take advantage of this technology, but where do you start? Join us for a free webinar on Wednesday, November 14, to hear Fleet Equipment senior editor Alex Crissey and Robert
Watch: Choosing between in-house and outsourced maintenance
Let’s talk in-house maintenance versus outsourced. It’s a decision that every fleet has to make early on, and it can be critical. So how do you make the decision? This is becoming a more complex choice thanks to new equipment options. Equipment complexity, difficulty diagnosing issues and a shortage of technicians all contribute to the
Finding benefits in leasing and outsourced truck maintenance services
Uptime is always driven by a strong maintenance program, notes Steve Zaborowski, senior vice president at XTRA Lease. “Our customers need to manage trucks, freight and drivers, so we’re focused on providing different types of services to keep them up and running,” he says. “Especially as we add trailers to our fleet, that means being
A technician shortage means a decision-making surplus
The technician shortage is no joke—and I’m sure you can attest to that. The latest numbers from the TechForce Foundation, a non-profit organization focused on championing and aiding aspiring vehicle technicians, depict an analysis of the Bureau of Labor Statistics’ (BLS) data that projects an average annual new entrant demand of 28,300 diesel technicians for
Optimizing your fleet can help alleviate the wait for new equipment
As you probably know, the trucking industry is absolutely booming right now and things look to continue this way into next year. It seems like every month a new record is being set by truck orders, trailer orders or both. This is fantastic news for the industry, but there is a downside for fleets, which
Keeping costs low and asset utilization high at Master Fleet
As a provider of fleet maintenance services, Master Fleet requires a unified source of information to ensure the lowest costs and least amount of downtime for its customers. “Most important are database and reporting capabilities that enable us to achieve cost savings for our customers by establishing, tracking and reporting on key performance indicators,” says
