How heavy-duty parts distributors are keeping up with fleet eCommerce needs
eCommerce is deceptively difficult to get right. Having the right truck parts in the right locations at the right time is already a complicated waltz–making those parts easy to find at a click of a button is another story. Every year, more fleets are flocking to the web to get the parts they need, but
The keys to maximizing truck uptime via aftermarket parts and service
For every second that ticks by when a truck is off the road, dollars are ticking down from a fleet’s bottom line. When the wheels are turning you aren’t only turning a profit – you’re building customer trust, too. In today’s transportation environment, suppliers and service providers help fleets increase uptime via enterprise-level thinking. These
Predicting the future of truck maintenance
Fault code and related service information has been flowing off of trucks for years, and truck technology companies have been hard at work developing algorithms that delve into that data and find patterns in truck component failures. Using sophisticated probabilities, truck service technology is quickly approaching the point where it can offer predictive repair suggestions.
Cox Automotive announces new Mobility Fleet Services
Cox Automotive announced the introduction of Cox Automotive Mobility Fleet Services, representing an evolution of its full-service fleet solutions across scheduled and unscheduled maintenance, previously delivered in conjunction with industry leaders Dickinson Fleet Services and Interstate Truck Center. By operating under one unified brand, Cox Automotive Mobility Fleet Services will deliver a more holistic offering of on-site,
When working with truck remote diagnostics, think: Audience
Remote diagnostic systems are now offered in some form by all the major truck and engine OEMs, as well as third party providers. These systems collect diagnostic data on the truck’s performance and status, and automatically send fault codes and warnings to service managers. Today’s remote diagnostics systems indicate fault code severity levels and allow
Just how connected are truck maintenance solutions?
In the Before-Times, predictive maintenance was the talk of the truck service technology town. Then, well, you know what happened, and it brought service discussion back down to Earth. Today, fleets still battle long dwell times and parts shortages. That’s not to say that predictive maintenance development was put on the back burner, but “connected
What we’ve learned as Freightliner’s battery electric customer fleets pass the million-mile marker
This was the quote that caught my attention: “One lesson stands out in particular: the importance of regenerative braking to maximize range. Across the pilots, the average recuperation ratio was 20%-25% with some drivers achieving even up to 30%.” “Recuperation ratio” is a new term added into the electric truck conversation, and I’d expect nothing
Truck stories we’re thankful for
The trucking industry has a lot to be thankful for this year. Sure, we have our share of challenges (we’re looking at you, Supply Chain), but the fact is that trucking flourished during the pandemic and came roaring out of it. While other industries were cutting hours and some even closing their doors, trucks rolled
Coolant choices are important, here’s why
It’s easy to judge a diesel engine coolant by its color. Easy, and also problematic. The complication comes in as there are two very different types of coolants: conventional fully formulated and extended life (or organic acid technology, or OAT). They protect engines from corrosion very differently and if you mix the two, both will
Pressure Systems International tells us what’s important about truck tires, previews new technologies
Pressure System International (PSI) knows a ton about tires. At an event held in San Antonio, the automatic tire inflation system progenitor (with 1.8 million systems in use worldwide) talked about the top tire management issues and made the case for why fleets need to continue to increase their focus on tires. Spoiler alert: advanced
FleetPride acquires National Truck Repair of Longview, Texas
FleetPride announced today that it has acquired the assets of National Truck Repair in Longview, Texas, which was founded in 2008 by Jim Head. His son Justin Head will remain onboard as service manager. FleetPride will provide parts and service in the Longview market with added support from the FleetPride branch in nearby Kilgore, Texas.
The truck ECU issue amplifying service headaches (and how to avoid it)
There’s a little-studied phenomenon, known as the “cross-your-fingers-and-hope-to-God-it-works” event, that occurs among the small but passionate population of people who prefer to build their own personal computers. It takes place when swapping out one part, such as the graphics card or the hard drive, for another part. The user is sure it’s compatible. They’ve checked
