TRAC Interstar has changed its name to FYX Fleet Roadside Assistance. The new name blends TRAC Interstar’s 35 years of service with next-generation road service technology for the intermodal and trucking industries. The FYX technology platform helps fleet managers and owner-operators access repair services and receive real-time service updates, the company says.
As a fleet manager, you’ve probably asked your service provider dozens of questions already today, and the only answer more frustrating than the answer you didn’t want to hear is not hearing an answer at all.
Our panel of experts weighed in on the questions that your crew should definitely be asking of service providers.
The latest numbers from ATA’s Technology and Maintenance Council (TMC) and FleetNet America benchmarking study noted that the average cost of a roadside maintenance event per mechanical repair in Q4 2018 was $334.20—the highest it had ever been since the quarterly benchmarking project started more than a year ago.