Rethinking ‘Standard Repair Time’ management
If you want your truck service operation to improve, you have to look at the entire operation.
Differentiating bosses from leaders to optimize fleet efficiency
While both may have authority over their team, the approach and style can have a significant impact on productivity and overall success.
What’s the trucking problem with your truck service process?
Taking a practical view of truck service data and what it means to the repair process.
What you can do to reduce truck downtime right now
The alarming number was 26. That was the average number of days a sample fleet’s trucks were down in Decisiv’s Discovery service priority monitor. The AVERAGE. Glancing at the box just above the big 26 was a rundown of the longest open service cases and your stomach dropped even lower when you saw the slew
How to grow your own truck technicians
The world at large might be crowing about the labor shortage, but in the trucking industry, it’s just another day. Be it drivers or diesel truck technicians, good help has been hard to find for as long as many of us can remember. Complaining about it isn’t going to fix it (though it is fun
Are you the truck shop leader you should be?
Look up “leadership” and words like authority, command, control and power come up. If business owners think of Leadership skills in those terms, chances are that they will fail. But look up the term, “help,” and you’ll see synonyms like: advice and guidance. That set of words are much more on the “leadership” mark. In
Providing the right mix of truck technician training
The first and most important thing that heavy-duty technicians need to understand is the tools used in the shop. Today’s tools need to be standalone solutions for day-to-day use but also integrate with OEM applications for increased functionality. The best of these tools will make technicians more efficient by providing rapid diagnostics and pertinent service
Legacy Building Solutions offers tension fabric buildings for fleet operations
Combining rigid-frame engineering with the benefits of tension fabric membranes can offer customizable structures, including vehicle maintenance facilities, commercial and industrial warehousing, equipment and bulk material storage, according to Legacy Building Solutions. Legacy fabric buildings utilize a durable rigid frame in place of the hollow-tube, open web truss “hoop” framing traditionally used for fabric structures.
How truck technology impacts service, and what fleets can do about it
It’s one thing when new truck technology hits the road and fleet managers have to parse through the ROI and training. It’s a whole new ballgame when that technology rolls into the shop. From ADAS calibrations to engine firmware to electric trucks, the heavy-duty shop landscape is going to shift. For fleets that run their
Could finance departments be contributing to higher costs?
I have been involved with a couple of bulk fleets that use blowers to unload their products. Upon visiting the two fleets I was amazed at the volume of expensive blowers just laying around. Many of them were just sitting on the ground and on pallets, and what disturbed me the most was they were
