Decisiv adds SRM Sentinel Managed Care to TICO Edge
According to Decisiv, the new addition to the service management platform lets customers to proactively meet service needs and improve uptime.
Decisiv and TICO launch TICO Edge
Decisiv, Inc. and TICO have introduced the TICO Edge system, a cloud-based platform that allows the manufacturer’s dealer network, customers and the TICO Uptime Center to communicate and collaborate with real-time visibility into individual repair events. TICO Edge breaks the chain of inefficiencies when a terminal tractor goes down in an outdated service process and