Recruit, retain technicians using truck service technology
The heavy-duty service shop is where preventative maintenance keeps your trucks performing at peak capacity and is the battleground against unplanned maintenance. Of course, the technician shortage complicates matters. When it comes to technician recruitment, your best bet for getting the best technicians into your shop is through relationship building with your local diesel and
Putting the brakes on poor service practices before the weather does it for you
How you service your trucks’ brakes now will determine how well they perform when the weather turns frigid. Consider this: Every year here at Fleet Equipment, the most-read story in January and February is about frozen air brake lines. Every year. That’s not a surprise to Jake Schell, associate product manager for Mitchell 1’s Commercial
How digital connections are impacting trucking’s hand-shake business
Riding along with two of Meritor’s DriveForce team–a crew of more than 110 Meritor sales and support representatives across the United States, Canada and Mexico–to visit fleet customers in Michigan meant spending long stretches in the car traversing the state. It was worth it–the face time with fleets helped the DriveForce team stay connected with
Setting truck maintenance labor costs expectations
“Great! How much is that going to cost me?” You’ve thought it, you’ve probably even said it, and while dealing with truck maintenance costs isn’t fun, it’s just a fact of fleet life. Running on the open road means dealing with the unpredictable. If you’re running a heavy-duty repair shop, you need to make fleet
Training available on demand from HDA Truck Pride
HDA Truck Pride is expanding training programs for its distributors and end-users. Partnering with supplier partners, 68 webinars were held throughout April and May focused on sales opportunity development and technical skills. Topics were varied and included information such as air disc brake troubleshooting, credit card processing rates, selection of disinfectant and PPE products and
What your static truck wiring diagrams aren’t showing you
The truck’s electrical system is a complicated web of wiring, a current-carrying circulatory system that sprouts from the truck’s batteries to power a myriad of systems. Nearly everything on today’s heavy-duty trucks is electronically controlled, and if you have an electrical system problem, it could be costly. Lighting alone hovers within the top three CSA
Remote truck driver training: Focus on what you want to teach
It’s easy to view a new process or technology as an all-or-nothing strategic move, but that’s not how remote driver training, for example, should be considered. “Don’t think of online training as something separate,” said Jane Jazrawy, co-founder and chief executive officer of CarriersEdge. “What you want to do is think of training as training.
Phillips Industries opens virtual training modules for scheduling
Phillips Industries is opening scheduling for multiple virtual training modules covering product, installation and maintenance information and procedures to users of its electrical and air brake system components, and EZTrac GPS tracking products. Because of current COVID-19 restrictions on travel and many face-to-face customer support interactions, Phillips has deployed a series of training modules to
Peterbilt Technician Institute graduates 75th class
The Peterbilt Technician Institute (PTI) program recently celebrated the graduation ceremony of its 75th class of students. The 11 newly-certified diesel technicians join a growing list of PTI graduates currently in the workplace at Peterbilt service locations across North America. All PTI students complete a comprehensive 12-week training program led by dedicated Peterbilt instructors with
Seeing your safety improvement needs with video telematics
Context. It’s essential when it comes to driver training and increasing your fleet’s operational safety. Telematics data goes a long way in detailing what happened out on the road, but today’s video telematics systems can actually show you what happened. That hard-braking notification you have in your inbox? That saved not only your equipment but
Using truck telematics to improve your fleet’s safety
From getting started to talking with drivers about the data.
Wondering how to integrate your truck data? Here are a few ideas
Integration. Five years ago that word was synonymous with powertrain components. Today, the integration trend continues, but now it’s synonymous with data. You have plenty of it streaming off of your trucks, but being able to put that data in to actionable dashboards and match it up with other data points from other solutions providers
