Saving time with real-time technician assistance

Saving time with real-time technician assistance

When you really need to get things done, the most irritating thing is having to sit and wait for a solution that may never come. When it comes to your trucks, waiting around isn’t always an option. Through the use of a remote assistance service, real-time results are more attainable and help you achieve minimal downtime. If you run into a head–scratcher, getting a second opinion from a trained technician can make all the difference in the world 

The convenience of having a data professional at the other end of the line can act as a safety net for shop repairs. Whether it be for engine assistance, diagnostics, troubleshooting, aftertreatment problems or electrical issues–each problem your trucks run into most likely has a prompt resolution.

Stand-by assistance and step by step guidance from industry experts can act as a real game changer while going through the troubleshooting process. So, when is the best time to use Noregon’s Technician as a Service and what kind of calls do master techs usually field?

Watch the video above to find out.

Fleet Equipment’s Data Center is sponsored by Noregon. Subscribe to our newsletter to catch every episode as we’ll be diving into use cases, talking with the data pros and making data usage approachable.

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