TMW integrates Fleet Maintenance Parts Ordering with Navistar’s OnCommand Connection/Parts Information System

TMW integrates Fleet Maintenance Parts Ordering with Navistar’s OnCommand Connection, Parts Information System

navistar

TMW Systems has integrated its TMT Fleet Maintenance Purchase Order module with Navistar’s OnCommand Connection/Part Information System. According to the companies, the integrated solution will increase Navistar dealers’ ability to meet TMT Fleet Maintenance customers’ parts ordering needs by providing easier online access and expedited parts ordering.

Through the integration, Navistar customers with TMW’s TMT Fleet Maintenance software will be able to send electronic purchase orders directly to Navistar instead of using email, fax, phone or other traditional methods to order parts. These orders are then sent to the customer’s dealer for fulfillment. In addition, the integrated solution, using usage formulas and automatic purchase capabilities, will allow the dealer to replenish low stock based on use rate over time or identify other parts ordering opportunities with customers, the companies said.

“Our goal is to improve collaboration between fleets and OEMs,” said Scott Vanselous, executive vice president of marketing and strategy for TMW. “TMT Fleet Maintenance customers’ operations will be more efficient, and Navistar will better serve their customers while giving their dealers greater visibility into customer’s ordering behavior. Overall, the Navistar integration will improve the Trimble customer parts ordering experience and give dealers more opportunity to engage more closely with combined TMW and Navistar customers.”

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