TMW Systems announced the integration of its TMT Fleet Maintenance Software with Decisiv’s Service Relationship Management (SRM) platform. According to the companies, the integration of Decisiv and TMT Fleet Maintenance will help fleet managers to extend their data accuracy, reduce administrative load and manage warranty recovery when working with external service providers.
As part of creating service requests for breakdowns or scheduled maintenance, the integration enables fleet managers to provide an outside service center with an asset’s service history, warranty status, telematics and diagnostic data, and schedule preventative maintenance. The result is a service center empowered with a more complete history of the asset to drive timely and efficient repairs and maintenance.
“Through the integration with Decisiv, the TMT Fleet Maintenance solution will now give executives a deeper ability to manage the assets in the company including those utilizing outside service centers,” said Scott Vanselous, executive vice president for TMW’s fleet maintenance solutions. “It expands external access to important information for improved regulatory, compliance and risk management for equipment regardless of the organization maintaining or repairing the equipment.”
According to the companies, the combined TMT Fleet Maintenance and Decisiv SRM capabilities give facility and maintenance managers the ability to:
- Improve asset uptime by increasing asset utilization, minimizing repeat repairs and improving PM currency.
- Save money by minimizing estimate-invoice mismatches and overbillings, driving higher warranty dollar recapture, shrinking rental costs and safety stocks and reducing regulatory fines through better compliance.
- Streamline operations by decreasing administrative overhead, minimizing the need for manual entry through VMRS-coded integration and facilitating real-time communication among all parties.
- Expedite approval of Vendor Repair Orders via the integration between Decisiv and TMT.